How to start and grow a residential house cleaning business or maid service.How to start and grow a residential house cleaning business or maid service.
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How to start and grow a residential house cleaning business or maid service.

Online Community for starting or growing a residential house cleaning business or maid service.

Do you dream of owning a successful house cleaning business? You've just found THE place for people who are pursuing their dreams of starting and running a successful residential cleaning business or maid service.

Find hundreds of forms, information-packed eBooks, how-to articles, bidding calculators, active discussion groups, audio interviews with experts and more!

Join our community of residential cleaning company owners and gain immediate access to proven strategies for starting, building, and managing your cleaning business.

Featured Resources
InspectaHome Mobile App for Residential Cleaning InspectionsInspectaHome Mobile App for Residential Cleaning Inspections
InspectaHome is the mobile app you've been waiting for! Inspecting your residential cleaning accounts has never been easier or more affordable than with the InspectaHome mobile app. Not only can you do inspections for all the cleaning packages you offer but you can create customized inspections such as carpet cleaning, window washing, floor care, etc. -- all for one low price. You won't find another full-featured inspection app of this kind for this price anywhere else. . . . keep reading

Clean Quote App - Now Available on iTunes and Google PlayClean Quote App - Now Available on iTunes and Google Play
FINALLY! The pricing app for residential cleaning that you've been searching for! Pricing your prospects' homes has never been easier and more accurate than with the Clean Quote Mobile App. Not only will you present an accurate price, you'll know that it's priced profitably for YOUR business. You won't find another full-featured app of this kind anywhere else. Available on iTunes and Google Play. Click here to learn more and watch the Video Tutorials. . . . keep reading

DVD: Safety Training for Residential CleanersDVD: Safety Training for Residential Cleaners
The Safety Training for Residential Cleaners is OSHA and GHS Compliant, plus it meets CIMS Certification Requirements. This is a one hour DVD that includes a Safety Exam and Certificate of Completion for each of your employees. GHS training is required for all cleaning technicians by Dec 1, 2013 so don't wait until the last minute to be in compliance! . . . keep reading

DEAL OF THE WEEK! OSHA and GHS Compliant Safety Training for Cleaning Companies(PDF)DEAL OF THE WEEK! OSHA and GHS Compliant Safety Training for Cleaning Companies(PDF)
Did you know that cleaning companies are one of the businesses fined the most for failing to properly train their employees in regards to safety and hazards on the job? Complying with all of the local, state and federal requirements when it comes to safety training can be a big headache for your residential cleaning company. A small incident can lead to large fines for your company if you don't have a documented employee safety program in place for your cleaning business. The Safety Training for Residential Cleaners Program will provide you with all of the information you need to properly train your employees. This training program is OSHA and GHS Compliant, and meets CIMS Certification Standards. . . . keep reading

Ebook: Managing Unacceptable Employee Behavior In Your Cleaning BusinessEbook: Managing Unacceptable Employee Behavior In Your Cleaning Business
Jean Hanson
If you are dealing with employee behavior problems, this Ebook is packed with the information you need to start solving the problems and getting your company back on track. Learn how to create a positive work environment; learn how to deal with emotions (from anger to tears); learn verbiage to use with emotional employees; learn corrective action and discipline - the RIGHT way -- and much more! This Ebook is FREE for members. . . . keep reading

NEWSLETTERS for Residential Cleaning CompaniesNEWSLETTERS for Residential Cleaning Companies
NOVEMBER ISSUE NOW AVAILABLE! Sending monthly newsletters is the #1 way to stay in front of your clients and prospects. The best part is, WE do all the work of creating the content! All you have to do is personalize it for your business by adding special offers and company updates. Then take it to your local printer or upload it to an online printer. You can even upload it to your website for online reading. Better Home Living is a 4-page, full color newsletter. You will have it printed on 11x17 paper, folded in half. New issues every month! Order monthly or buy an entire year for a discounted price. Click here to see sample issues. . . . keep reading

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Video: Production Rates Tracking for Residential Cleaning Companies
Jean Hanson
Video: Production Rates Tracking for Residential Cleaning Companies This is a spreadsheet called "Product Rates Tracking", which can be used by residential cleaning companies to track production rates by home. Simply enter the client name, square footage and the time it takes to clean, and the spreadsheet will calculate your production rate (how many square feet can be cleaned in an hour). There is also a tab for tracking tasks for employees. Simply time up to 3 employees on each task to get the average time it takes for that particular task. . . . keep reading
Meet-Greet-Eat and Win at the ISSA Trade Show!
Meet-Greet-Eat and Win at the ISSA Trade Show! The ISSA Convention and Trade Show will be here before you know it! And for those of you attending, we want to meet you in person so we've rented a Meeting Hub right on the Trade Show floor! Join us Wednesday, November 5th from 2pm - 4pm at The Janitorial Store's "Meet & Greet" Meeting Hub! Steve and Jean Hanson, Co-Founders of The Janitorial Store and MyHouseCleaningBiz.com will be there. And Sharon Cowan, CBSE and founder of Cleaning Business Consulting Group will be there too! We will provide refreshments and prizes -- you just need to show up! Learn how by clicking here. . . . keep reading
Member Profile: Rebecca Huffman
Jean Hanson
Member Profile: Rebecca Huffman Rebecca Huffman and Shining Brite Maids LLC partners with the local domestic violence centers to donate a portion of their profits. In addition the Shining Brite Maids provides employment opportunities to women who have successfully gone through the centers program and are ready for gainful and meaningful employment. "We want to help get these women back out in the work force, creating a life for them and their children." . . . keep reading
Episode 86: The Networking Vortex -- The Secret to Successful Networking
Jean Hanson
Episode 86: The Networking Vortex -- The Secret to Successful Networking |tease start| |tease end|Networking can be stressful for even the most savvy networkers. We'd like to let you in on a few easy tactics you can use to make networking more fun; including how to . . . keep reading
Video: Bonnit Brush - Improved Cleaning with Brush and Bonnet Combination
Jean Hanson
Video: Bonnit Brush - Improved Cleaning with Brush and Bonnet Combination Bonnit Brush is a new and improved cleaning system that combines the brushes and synthetic bonnets. Cleaning business owners are always looking for better and more efficient tools to use to increase their profit. In this interview Steve Hanson Co-founder of The Janitorial Store and MyHouseCleaningBiz.com interviews Gary Borofsky, founder and inventor of bonnit brush and mop, along with his brother David Borofsky, a manufacturing expert. Learn more about their products: bonnit brush, brush and mop, grit strip and the bonnit bug spotting tool. This 30 minute interview is loaded with product information and photos explaining each tool. . . . keep reading
7 Tips for Retaining Home Cleaning Technicians
Jean Hanson
Due to the nature of the house cleaning business, retaining cleaning technicians is tough. Your good employees may be lured away by competitors or leave to take a job in another field that pays more. So how do you keep your good cleaning technicians? This article shares 7 tips on retaining good employees working for your home cleaning company. . . . keep reading
Recorded Call: How to Know Exactly What to Do (and say) When Things Go Wrong in Your Cleaning Business
Recorded Call: How to Know Exactly What to Do (and say) When Things Go Wrong in Your Cleaning Business Workplace conflict is stressful for cleaning business owners. Wouldn't it be great to know exactly what to do and say when things go wrong? Wouldn't you like to be more prepared to face whatever challenge comes your way? This is a recorded call with "Message Maven" and communications expert, Melissa DeLay, who helps us answer questions like how to deal with two employees that just can't get along, and clients that complain. . . . keep reading
Member Profile: Glenda Romero
Jean Hanson
Member Profile: Glenda Romero Glenda Romero started MIL Multi-Services Inc. in 1996. Her future plans for her growth are aggressive and exciting! She wants to be making over a million in 2 years and maybe starting another company while running the one she currently has. . . . keep reading
Episode 85: How to Deal With Difficult Situations in Your Cleaning Business
Jean Hanson
Episode 85:  How to Deal With Difficult Situations in Your Cleaning Business As a cleaning business owner you have to deal with difficult situations on a regular basis. Whether it's figuring out how to make an angry customer happy without giving away the farm, or mediating between employees that just can't seem to get along. In this video, "Message Maven" Melissa De Lay helps make the process easier by giving you verbiage you can use and simple strategy changes that can help turn a bad situation into a positive result for all. . . . keep reading
Episode 84: Take "WE" Out Of Your Vocabulary If You Want To Close More Sales In Your Cleaning Company
Jean Hanson
Episode 84: Take "WE" Out Of Your Vocabulary If You Want To Close More Sales In Your Cleaning Company Did you know that "WE" is for selling and "YOU" is for buying? Think about the last time you talked to a cleaning prospect. Did some of your sentences start with; "We do this..." and "We do that..."? When you're talking with prospects, how many times do you think you use the word "WE"? I'm willing to bet more times than you think. In this video I'll share an example for getting rid of "WE" and "I" in your vocabulary and close more sales in your cleaning company. . . . keep reading
Workplace Conflict Starter Kit for Residential Cleaning Companies
Workplace Conflict Starter Kit for Residential Cleaning Companies Are you tired of dealing with constant conflict in your cleaning business? You know what it's like...having to deal with conflict at work. Having to tell an employee something they don't want to hear like policy violations, absenteeism or behavior problems. Even customers can bring conflict within your workplace. One day you're diffusing customer complaints, the next day you're dealing with accusations against employees, and trying to manage it all without creating chaos and getting too stressed out. Introducing The Workplace Conflict Starter Kit! . . . keep reading
Member Profile: Aracely Martins
Jean Hanson
Member Profile: Aracely Martins Aracely Martins started Unique Cleaning Inc. a little over a year ago. She started the business as a result of being out of work for close to two years. Although the challenge of wearing multiple hats owning a business is not easy, being your own boss is something she feels positive about. . . . keep reading
Production Rates Tracking Spreadsheet
Production Rates Tracking Spreadsheet This spreadsheet allows you to track and calculate each home's production rate. It also has tabs for tracking task times for up to 3 employees. This will give you a better idea of how long each task takes for your company. . . . keep reading
Residential Cleaning: How to Plan a Route for a Team of Three Cleaning Technicians
Residential Cleaning: How to Plan a Route for a Team of Three Cleaning Technicians This is a video that describes how to plan a cleaning route for a team of three cleaning technicians. Developing efficient cleaning routes are essential to every cleaning business in order to maximize productivity. It is inefficient to let your employees try to figure it out on their own, and you want to make sure the route is the same no matter who is doing the cleaning that day. . . . keep reading
Residential Cleaning: How to Plan a Route for Two Cleaning Technicians
Residential Cleaning: How to Plan a Route for Two Cleaning Technicians This is a video that describes how to plan a cleaning route for two cleaning technicians. Developing efficient cleaning routes are essential to every cleaning business in order to maximize productivity. It is inefficient to let your employees try to figure it out on their own, and you want to make sure the route is the same no matter who is doing the cleaning that day. . . . keep reading
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