How to start and grow a residential house cleaning business or maid service.How to start and grow a residential house cleaning business or maid service.
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How to start and grow a residential house cleaning business or maid service.

Online Community for starting or growing a residential house cleaning business or maid service.

Do you dream of owning a successful house cleaning business? You've just found THE place for people who are pursuing their dreams of starting and running a successful residential cleaning business or maid service.

Find hundreds of forms, information-packed eBooks, how-to articles, bidding calculators, active discussion groups, audio interviews with experts and more!

Join our community of residential cleaning company owners and gain immediate access to proven strategies for starting, building, and managing your cleaning business.

Featured Resources
InspectaHome Mobile App for Residential Cleaning InspectionsInspectaHome Mobile App for Residential Cleaning Inspections
InspectaHome is the mobile app you've been waiting for! Inspecting your residential cleaning accounts has never been easier or more affordable than with the InspectaHome mobile app. Not only can you do inspections for all the cleaning packages you offer but you can create customized inspections such as carpet cleaning, window washing, floor care, etc. -- all for one low price. You won't find another full-featured inspection app of this kind for this price anywhere else. . . . keep reading

Clean Quote App - Now Available on iTunes and Google PlayClean Quote App - Now Available on iTunes and Google Play
FINALLY! The pricing app for residential cleaning that you've been searching for! Pricing your prospects' homes has never been easier and more accurate than with the Clean Quote Mobile App. Not only will you present an accurate price, you'll know that it's priced profitably for YOUR business. You won't find another full-featured app of this kind anywhere else. Available on iTunes and Google Play. Click here to learn more and watch the Video Tutorials. . . . keep reading

DVD: Safety Training for Residential CleanersDVD: Safety Training for Residential Cleaners
The Safety Training for Residential Cleaners is OSHA and GHS Compliant, plus it meets CIMS Certification Requirements. This is a one hour DVD that includes a Safety Exam and Certificate of Completion for each of your employees. GHS training is required for all cleaning technicians by Dec 1, 2013 so don't wait until the last minute to be in compliance! . . . keep reading

DEAL OF THE WEEK! Customer Care Training Program - PDF DownloadDEAL OF THE WEEK! Customer Care Training Program - PDF Download
Convert customers to loyal client through exceptional customer care! Your customers generally judge you, your reputation, and your quality of service by the way your employees handle themselves and deliver on the promises you make. Do your employees really know how to represent your company in the way you want it to be represented? The Customer Care Training Program for Cleaning Technicians will pay big dividends with your customers! . . . keep reading

Ebook: Managing Unacceptable Employee Behavior In Your Cleaning BusinessEbook: Managing Unacceptable Employee Behavior In Your Cleaning Business
Jean Hanson
If you are dealing with employee behavior problems, this Ebook is packed with the information you need to start solving the problems and getting your company back on track. Learn how to create a positive work environment; learn how to deal with emotions (from anger to tears); learn verbiage to use with emotional employees; learn corrective action and discipline - the RIGHT way -- and much more! This Ebook is FREE for members. . . . keep reading

NEWSLETTERS for Residential Cleaning CompaniesNEWSLETTERS for Residential Cleaning Companies
FEBRUARY ISSUE NOW AVAILABLE! Sending monthly newsletters is the #1 way to stay in front of your clients and prospects. The best part is, WE do all the work of creating the content! All you have to do is personalize it for your business by adding special offers and company updates. Then take it to your local printer or upload it to an online printer. You can even upload it to your website for online reading. Better Home Living is a 4-page, full color newsletter. You will have it printed on 11x17 paper, folded in half. New issues every month! Order monthly or buy an entire year for a discounted price. Click here to see sample issues. . . . keep reading

Member Profile: Jessie Powers
Jean Hanson
Member Profile: Jessie Powers Jessie Powers stared her business in 2014. Since then her business has grown extensively and they offer a wide variety of services including errand and pet/house sitting. The growth of the business moving forward will involve education and obtaining more equipment. . . . keep reading
Removing Scratches from Stainless Steel Appliances
Steve Hanson
Removing Scratches from Stainless Steel Appliances In a perfect world, all of our stainless steel sinks, counters, and appliances would remain as pristine as the day we bought them. Unfortunately, the real world of abrasive cleaners, scouring pads, pots and pans, and countless other culprits can leave unsightly scratches on stainless steel. One well-meaning scrubbing of a stainless steel sink with an aggressive scrub pad can leave visible scratches. People brushing up against a stainless steel refrigerator can leave unwanted marks. Normal wear and tear can damage even the most well-cared-for stove. Normal cleaners will not remove these scratches, so what can you do? . . . keep reading
Member Profile: Angelika Quinn
Jean Hanson
Member Profile: Angelika Quinn Angelika Quinn started Cleaning Bees in 2001. Her advice to other Cleaning Business Owners "Work smarter not harder". Excellent philisophy as she plans to implement tools to help her reach goals with in the next year. . . . keep reading
Episode 89: Do You Blame Quality Control Problems On Your Cleaning Technicians?
Jean Hanson
Episode 89: Do You Blame Quality Control Problems On Your Cleaning Technicians? Isn't it frustrating when a client calls to complain about the quality of cleaning? After all, you take the time to train employees, and you even train your supervisors on managing quality control. So why does it keep happening? If you find yourself blaming your quality control problems on your cleaning technicians, you'll want to watch this video for tips on how to break the cycle. . . . keep reading
How to Improve Cleaning Quality With Home Inspections
Jean Hanson
How to Improve Cleaning Quality With Home Inspections Providing your clients with quality cleaning is the foundation of any successful, customer-centered residential cleaning company. Performing home inspections is an important part of the company's quality assurance program since it is what helps an organization achieve its quality objectives; to assure clients that it is positioned to deliver quality services on a regular basis. Home inspections measure and track cleaning services for each client. The company can then see how they are performing and what improvements may need. . . . keep reading
Episode 88: Are You Ready For That Large Cleaning Account?
Jean Hanson
Episode 88: Are You Ready For That Large Cleaning Account? Many cleaning business owners call us for advice because they have an opportunity to take on a large cleaning account -- one that is much larger than they're used to. In this video, Jean Hanson and Sharon Cowan discuss the pitfalls of taking on that first large cleaning account and what to be prepared for. Our guest for today's episode is Sharon Cowan, CBSE. . . . keep reading
Cleaning Business Customer Service: Delivering the WOW Factor
Jean Hanson
Cleaning Business Customer Service: Delivering the WOW Factor When it comes to providing customer service in your cleaning business, you want to stand above your competition by giving your clients the WOW factor. There is no excuse for poor customer service, and when you go above and beyond their expectations, you are able to cement your relationship with that customer. Here are the 5 factors that need to be present if you want to WOW your customers. . . . keep reading
Episode 87: Cleaning Business Owners: Protect Yourself from Time Stealers
Jean Hanson
Episode 87: Cleaning Business Owners: Protect Yourself from Time Stealers At seminars inevitably, we see several business owners texting and talking to clients, putting out fires that are going on at their business, and walking out of seminars to take a phone call. If you don't train people how to function in your absence, you allow them to distract you from what you need to accomplish during convention week. In this video, learn how to protect yourself from "time stealers". Our guest for today's episode is Sharon Cowan, CBSE . . . keep reading
Member Profile: Grace Grimaldi
Jean Hanson
Member Profile: Grace Grimaldi Grace Grimaldi started Bee Team Cleaning in 2013. As the wife of retired military personnel she finally was able to lay down some roots and create a growing business. Grace's goals are strong and exciting for the years ahead. "I am in this business for the long haul and would like to see a lot of growth overall in the next 2-10 years!" . . . keep reading
Video: Basic Bookkeeping Principles for Cleaning Companies
Jean Hanson
Video: Basic Bookkeeping Principles for Cleaning Companies This video will give you the knowledge you need to understand basic bookkeeping principles for your cleaning company. If you want your company to succeed, you will have to understand financial management. Understanding the basic bookkeeping principles and applying these principles daily will be a big part in the success and longevity of your cleaning company. . . . keep reading
The Great Debate: Cleaning vs Hygiene
Jean Hanson
The Great Debate: Cleaning vs Hygiene Did you know that 80% of all common infections are spread through the environment? This means that cold and flu viruses are found in the air, water, food and fomites. What are fomites? They are inanimate objects like desktops, doorknobs, keys, remote controls, and toilet seats, which are involved in disease transmission. . . . keep reading
Member Profile: Shelly Ruthven
Jean Hanson
Member Profile: Shelly Ruthven Shelly Ruthven started out by cleaning a friends house. After years of positive feedback and word of mouth she decided to start Jani-Clean Janitorial Services. Shelly knows first hand it is hard work to be successful and her goal is to move into full time management of a complete staff. . . . keep reading
Member Profile: Shantel Gadsden
Jean Hanson
Member Profile: Shantel Gadsden Shantel Gadsden has a strong background in Executive Management which helped her start Pink Verbena Domestics in August of 2014. The company offers residential and commercial services, as well as a number of other home services in non-medical care giving and personal concierge services. . . . keep reading
Member Profile: Debbie Shreenan
Jean Hanson
Member Profile: Debbie Shreenan Debbie Shreenan started Happy HomeCleaners, LLC in 1996 when her children were young. Over the years her company has grown to a positive yet manageable group size. Her future goal is to expand to new facility with new company vehicles and possibly turn into a franchise. . . . keep reading
How to Choose The Right Dusting Tools For Your Cleaning Company
Steve Hanson
How to Choose The Right Dusting Tools For Your Cleaning Company Dusting is a time-consuming task required in any type of facility or residence. So how do you choose the right dusting tool for your cleaning company? Not all dusting equipment is created equal. As with any purchase you make, you get what you pay for. Skimping on your dusting supplies may save you money on your initial purchase, but in the long run you may spend more in labor costs and by having to replace cheaper products more often. . . . keep reading
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