How to start and grow a residential house cleaning business or maid service.How to start and grow a residential house cleaning business or maid service.
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home | Contact Us | Our Team
 

Our Team


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Steve Hanson, Co-Founder of MyHouseCleaningBiz.com
Steve Hanson, Co-Founder of MyHouseCleaningBiz.com
Steve Hanson, I.C.E., is President of TheJanitorialStore.com and MyHouseCleaningBiz.com, has 25 years of experience as a building service contractor. His first company, Hanson Building Maintenance, Inc. was located in Boise, Idaho. The Hanson's sold the company in 2002 to move back to the Midwest to be closer to family.

In 2002 Steve started Brainerd Lakes Cleaning and Supply, a commercial cleaning business, and janitorial supply house. The company is located in Brainerd, Minnesota and Hanson sold it in 2009.

Steve and his wife Jean launched TheJanitorialStore.com in 2005. The site continues to grow, with members in all 50 states and over 20 countries around the world. MyHouseCleaningBiz.com was launched in 2009. This website is exclusively for residential cleaning company owners.

In 2011, Steve became an “ISSA Certification Expert” (I.C.E.) as it relates to the association's Cleaning Industry Management Standard (CIMS) and Certification Program.


Jean Hanson, Co-Founder of MyHouseCleaningBiz.com
Jean Hanson, Co-Founder of MyHouseCleaningBiz.com
Jean Hanson, I.C.E., is Vice-President and CFO of the company. Her background is in retail management and human resources management.

As well as running the cleaning companies with Steve, Jean owned a successful virtual assistant company for five years. She worked with speakers and coaches who owned online businesses. She managed the online marketing division of her clients' businesses, which is what inspired her interest in helping building service contractors through an online subscription website. Jean closed the virtual assistant business in 2006 in order to work on TheJanitorialStore.com full-time.

Jean is a contributor to Services Magazine, Home Cleaner Magazine, BSCAI's Connections Newsletter, and the ISSA website. She is also host of the popular Web TV Show, CleaningBiz.TV. In 2010, Jean accepted a position on the Board of Directors for Cleaning For A Reason, a nonprofit organization that offers free professional house cleaning to improve the lives of women undergoing treatment for cancer.

In 2011, Jean became an “ISSA Certification Expert” (I.C.E.) as it relates to the association's Cleaning Industry Management Standard (CIMS) and Certification Program.


Jo Simmons, Customer Service, Administrative
Jo Simmons, Customer Service, Administrative
Jo Simmons has been Jean's virtual assistant since 2005, and is owner of Simmons Virtual Assistant. Jo has been involved with administrative tasks such as customer service, phone, computer and fax usage for over 20 years. 

Jo has been instrumental in helping Jean and Steve grow the business. She manages customer service for MyHouseCleaningBiz.com and TheJanitorialStore.com. She also helps with many other aspects of the business. She transcribes all the tele-classes, discussion forums and other audio for the website. She helps with product updates, website updates, as well as other administrative tasks.

 

 


 

Paul Gilb, Accounting, Reports, Customer Service
Paul Gilb, Accounting, Reports, Customer Service
Paul Gilb manages bookkeeping and administrative tasks for all of Steve and Jean's businesses. After spending 18 years as a full service sales representative, Paul decided to take a different path and went back to school to pursue his accounting degree.

Paul was instrumental in helping Jean out of the day-to-day accounting responsibilities. He now manages all employee timekeeping functions, payroll, invoicing, purchase orders, receipts, account reconciliation, and many other accounting functions.

Paul also provides customer service support for Steve's office and helps Steve with other administrative functions, brainstorming, research and implementing ideas.



 




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    Here's what our members are saying ...

    "I just want to say this membership has been the best money I have spent to help grow my business and be within the law while doing so. So many great tools to download and the sharing of ideas have been very helpful for me . Thank you Steve and Jean for all you do."

    Carol Remick
    Beeee Clean
    Simpsonville, SC


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    "The resources that MyHouseCleaningBiz.com offers is quality stuff, and because I am just starting off it is something that I refer to weekly. It has been a priceless purchase for me personally, and I expect that I will continue to be an active member for a long time to come."

    Wendy Finkbeiner
    Spotless Spaces, LLC
    Marquette, MI


    "Steve - I can't tell you how surprised I was to have you call and help me with my many questions!! I have been so busy with the information you gave me that this was the first chance I had to write. Thank you again for your time, and this great web site. I can't say enough about all the great information and now, the great people too!!"

    Jesse Waters
    Planet.Green.Clean
    Madison, WI


    "We really appreciate all the info available on your websites. I hate reinventing the wheel and your site gives great documents and guidance for our business."

    Francyn Chomic
    Housekeeping Associates
    Ann Arbor, MI


    "Every day, sometimes twice a day, I open your website and I'm always finding detailed information I can use in my business. From your Newsletter, Profit Tips (past and present, I now have a binder full), Forms, Books, Discussions, FREE Webinars, Website building advise and assistance, etc., etc, etc. Becoming a member was the best investment ever.

    I have belonged to several organizations and had to travel hundreds of miles to seminars at the cost of several hundred dollars and come away empty-handed with ill prepared instructors, yet here you are with all the information needed at my finger-tips. Thank you, once again Steve and Jean."

    Steve Pierce
    Life Maid Easy LLC
    Vero Beach, FL


    "Steve and Jean - thanks a lot for offering this great resource for folks like me who may not yet be in the business but seriously thinking about entering it. Your materials here are truly a Godsend for me. If it were not for your site, I wouldn't know where else to find reliable and honest information about starting and running this type of business.

    With all the information I have already gotten from this site, I feel confident that I am better prepared to launch my business and that there are people I could turn to and ask whenever I have questions. For that, I truly thank you both."

    Ruben Pifanio
    Sunspark Home Cleaning Service
    Toronto, Canada


    "What a great site! I'm glad & fortunate to be a member of your organization. I can easily spend hours and hours reading all the information provided in your site and listening to those valuable audios and yes they are surely beneficial to my running a cleaning business. It cuts down my time of knowing the what's and how's and when to do it in your business. I could highly recommend it not only to my fellow Australians but to everyone in the cleaning industry! Well done Jean & Steve!"

    Charity Mezger
    Home Therapy Cleaning Services
    Geraldton, Australia