Steve Hanson, Co-Founder of MyHouseCleaningBiz.com

Steve Hanson, I.C.E., is President of TheJanitorialStore.com and MyHouseCleaningBiz.com, has 25 years of experience as a building service contractor. His first company, Hanson Building Maintenance, Inc. was located in Boise, Idaho. The Hanson's sold the company in 2002 to move back to the Midwest to be closer to family.

In 2002 Steve started Brainerd Lakes Cleaning and Supply, a commercial cleaning business, and janitorial supply house. The company is located in Brainerd, Minnesota and Hanson sold it in 2009.

Steve and his wife Jean launched TheJanitorialStore.com in 2005. The site continues to grow, with members in all 50 states and over 20 countries around the world. MyHouseCleaningBiz.com was launched in 2009. This website is exclusively for residential cleaning company owners.

In 2011, Steve became an “ISSA Certification Expert” (I.C.E.) as it relates to the association's Cleaning Industry Management Standard (CIMS) and Certification Program.

Jean Hanson, Co-Founder of MyHouseCleaningBiz.com

Jean Hanson, I.C.E., is Vice-President and CFO of the company. Her background is in retail management and human resources management.

As well as running the cleaning companies with Steve, Jean owned a successful virtual assistant company for five years. She worked with speakers and coaches who owned online businesses. She managed the online marketing division of her clients' businesses, which is what inspired her interest in helping building service contractors through an online subscription website. Jean closed the virtual assistant business in 2006 in order to work on TheJanitorialStore.com full-time.

Jean is a contributor to Services Magazine, Home Cleaner Magazine, BSCAI's Connections Newsletter, and the ISSA website. She is also host of the popular Web TV Show, CleaningBiz.TV. In 2010, Jean accepted a position on the Board of Directors for Cleaning For A Reason, a nonprofit organization that offers free professional house cleaning to improve the lives of women undergoing treatment for cancer.

In 2011, Jean became an “ISSA Certification Expert” (I.C.E.) as it relates to the association's Cleaning Industry Management Standard (CIMS) and Certification Program.

Jo Simmons, Customer Service, Administrative

Jo Simmons has been Jean's virtual assistant since 2005, and is owner of Simmons Virtual Assistant. Jo has been involved with administrative tasks such as customer service, phone, computer and fax usage for over 20 years. 

Jo has been instrumental in helping Jean and Steve grow the business. She manages customer service for MyHouseCleaningBiz.com and TheJanitorialStore.com. She also helps with many other aspects of the business. She transcribes all the tele-classes, discussion forums and other audio for the website. She helps with product updates, website updates, as well as other administrative tasks.

Paul Gilb, Accounting, Reports, Customer Service

Paul Gilb manages bookkeeping and administrative tasks for all of Steve and Jean's businesses. After spending 18 years as a full service sales representative, Paul decided to take a different path and went back to school to pursue his accounting degree.

Paul was instrumental in helping Jean out of the day-to-day accounting responsibilities. He now manages all employee timekeeping functions, payroll, invoicing, purchase orders, receipts, account reconciliation, and many other accounting functions.

Paul also provides customer service support for Steve's office and helps Steve with other administrative functions, brainstorming, research and implementing ideas.