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Free Cleaning Videos

Below are free videos created for owners of cleaning companies.  Check back often as we'll be adding new videos regularly.

Episode 98: Look For These 5 Skills When Hiring Cleaning Technicians Episode 98: Look For These 5 Skills When Hiring Cleaning Technicians
Jean Hanson
Finding good cleaning technicians is a huge challenge for cleaning business owners these days. Good, hard-working people are in short supply. But sometimes it's our own fault that we've hired "warm bodies" instead of people we can groom into great employees. keep reading

Episode 95: Are You Hiring or Recruiting Your Cleaning Technicians? Episode 95: Are You Hiring or Recruiting Your Cleaning Technicians?
Jean Hanson
|image1|Are You Hiring "Warm Bodies" Instead of Cleaning Technicians? We know we should take our time to find the right people, but sometimes our growth is out-pacing our ability to find and retain employees. keep reading

Episode 93: Does More Money Equal More Motivated Cleaning Technicians? Episode 93: Does More Money Equal More Motivated Cleaning Technicians?
Jean Hanson
Everyone wants more money, and many cleaning business owners believe that money is the only motivation cleaning technicians need to be happy with their job. I mean, let's face it. I'm pretty sure most us have had employees quit because they could make 10 cents an hour more at another job. keep reading

Episode 92: Toxic Cleaning Technicians: Are You Letting Them Bring Your Company Down? Episode 92: Toxic Cleaning Technicians: Are You Letting Them Bring Your Company Down?
Jean Hanson
If you've ever heard people referred to as toxic, then you know they're not the sort of people you want to be around. So why in the world would you let toxic cleaning technicians continue working in your company? keep reading

Episode 91: Overwhelmed by Your Cleaning Business? Work Your Way Out, Step-by-Step Episode 91: Overwhelmed by Your Cleaning Business? Work Your Way Out, Step-by-Step
Jean Hanson
Have you ever felt so overwhelmed with all the stuff you've got going on in your cleaning business that you feel like hanging it all up just to get a break? I'm sure we've all felt that way at some point. keep reading

Episode 89: Do You Blame Quality Control Problems On Your Cleaning Technicians? Episode 89: Do You Blame Quality Control Problems On Your Cleaning Technicians?
Jean Hanson
Isn't it frustrating when a client calls to complain about the quality of cleaning? After all, you take the time to train employees, and you even train your supervisors on managing quality control. So why does it keep happening? If you find yourself blaming your quality control problems on your cleaning technicians, you'll want to watch this video for tips on how to break the cycle. keep reading

Episode 88: Are You Ready For That Large Cleaning Account? Episode 88: Are You Ready For That Large Cleaning Account?
Jean Hanson
Many cleaning business owners call us for advice because they have an opportunity to take on a large cleaning account -- one that is much larger than they're used to. In this video, Jean Hanson and Sharon Cowan discuss the pitfalls of taking on that first large cleaning account and what to be prepared for. Our guest for today's episode is Sharon Cowan, CBSE. keep reading

Episode 87: Cleaning Business Owners: Protect Yourself from Time Stealers Episode 87: Cleaning Business Owners: Protect Yourself from Time Stealers
Jean Hanson
At seminars inevitably, we see several business owners texting and talking to clients, putting out fires that are going on at their business, and walking out of seminars to take a phone call. If you don't train people how to function in your absence, you allow them to distract you from what you need to accomplish during convention week. In this video, learn how to protect yourself from "time stealers". Our guest for today's episode is Sharon Cowan, CBSE keep reading

Video: Production Rates Tracking for Residential Cleaning Companies Video: Production Rates Tracking for Residential Cleaning Companies
Jean Hanson
This is a spreadsheet called "Product Rates Tracking", which can be used by residential cleaning companies to track production rates by home. Simply enter the client name, square footage and the time it takes to clean, and the spreadsheet will calculate your production rate (how many square feet can be cleaned in an hour). There is also a tab for tracking tasks for employees. Simply time up to 3 employees on each task to get the average time it takes for that particular task. keep reading

Episode 86: The Networking Vortex -- The Secret to Successful Networking Episode 86: The Networking Vortex -- The Secret to Successful Networking
Jean Hanson
Networking can be stressful for even the most savvy networkers. We'd like to let you in on a few easy tactics you can use to make networking more fun; including how to use the Networking Vortex at your next networking event. Our guest for this episode is Teresa Thomas, Director of WIN (Women in Networking), in Minneapolis, MN. keep reading

Episode 85:  How to Deal With Difficult Situations in Your Cleaning Business Episode 85: How to Deal With Difficult Situations in Your Cleaning Business
Jean Hanson
As a cleaning business owner you have to deal with difficult situations on a regular basis. Whether it's figuring out how to make an angry customer happy without giving away the farm, or mediating between employees that just can't seem to get along. In this video, "Message Maven" Melissa De Lay helps make the process easier by giving you verbiage you can use and simple strategy changes that can help turn a bad situation into a positive result for all. keep reading

Episode 84: Take "WE" Out Of Your Vocabulary If You Want To Close More Sales In Your Cleaning Company Episode 84: Take "WE" Out Of Your Vocabulary If You Want To Close More Sales In Your Cleaning Company
Jean Hanson
Did you know that "WE" is for selling and "YOU" is for buying? Think about the last time you talked to a cleaning prospect. Did some of your sentences start with; "We do this..." and "We do that..."? When you're talking with prospects, how many times do you think you use the word "WE"? I'm willing to bet more times than you think. In this video I'll share an example for getting rid of "WE" and "I" in your vocabulary and close more sales in your cleaning company. keep reading

Episode 83: Disciplining Employees of Cleaning Companies Episode 83: Disciplining Employees of Cleaning Companies
Jean Hanson
Many cleaning company owners and supervisors have never received any formal training on how to discipline employees. In this video, Jean Hanson and Dick Ollek, CBSE, discuss several best practices when it comes to dealing with discipline issues. If you don't follow these recommended practices, you'll likely find your self frustrated and possibly in hot water if you don't pay attention to the legal side of discipline. keep reading

Episode 82: Price Versus Cost: There IS a Difference When it Comes to Selling Cleaning Services Episode 82: Price Versus Cost: There IS a Difference When it Comes to Selling Cleaning Services
Jean Hanson
These days cleaning prospects tend to focus on the price of your cleaning service over everything else because they want the best deal to stay within their budget, while still getting a quality service. But it's your job to help them realize they should be thinking about COST, not PRICE - there IS a difference. keep reading

Episode 81: Cleaning Business Owners: If You Want It Done Right, Do It
Yourself Episode 81: Cleaning Business Owners: If You Want It Done Right, Do It Yourself
Jean Hanson
If you want it done right, do it yourself. I'm sure you've said this to yourself a few times; I know I have. And you know what? You're probably right! No one can run your business as well as you. No one will put the same amount of time and energy into your business as you do, and no one has the passion for the business that you have. Of course not, it's your business! keep reading

Episode 80: "Facebook Tip for Reaching More Cleaning Prospects." Episode 80: "Facebook Tip for Reaching More Cleaning Prospects."
Jean Hanson
Many business owners are getting frustrated since Facebook has severely limited the ability of our followers to see our posts unless we spend money to boost visibility. If you also connect with clients and prospects on your personal page, this Facebook tip will help you reach and engage with more of your followers and cleaning prospects in a very targeted way. keep reading

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