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House Cleaning Profit Tips Newsletter Archives

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Sign up for House Cleaning Profit Tips newsletter by entering your name and email address into the form to the right. Every week, House Cleaning Profit Tips subscribers receive a free cleaning tip, technique, or strategy they can use right away to start, grow, or manage their cleaning business.

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House Cleaning Profit Tips archives are listed below:

Do You Have A Hard Time Competing Against "Trunk Slammers"?
Jean Hanson
Do You Have A Hard Time Competing Against "Trunk Slammers"? In the residential cleaning industry most of us have heard of non-legitimate services nick-named "trunk slammers". We are talking about those that do not go through the proper legal channels to set up their businesses. They probably didn't register for a business license and don't have any liability insurance, or any other type of insurance for that matter. Yet they hang their shingle with the rest of us and market to our clients and potential clients. The fact is, they will always be there so you need to learn how to deal with them. So what can you do as a legal, licensed and insured cleaning professional? . . . keep reading
Removing Scratches from Stainless Steel Appliances
Steve Hanson
Removing Scratches from Stainless Steel Appliances In a perfect world, all of our stainless steel sinks, counters, and appliances would remain as pristine as the day we bought them. Unfortunately, the real world of abrasive cleaners, scouring pads, pots and pans, and countless other culprits can leave unsightly scratches on stainless steel. One well-meaning scrubbing of a stainless steel sink with an aggressive scrub pad can leave visible scratches. People brushing up against a stainless steel refrigerator can leave unwanted marks. Normal wear and tear can damage even the most well-cared-for stove. Normal cleaners will not remove these scratches, so what can you do? . . . keep reading
Episode 89: Do You Blame Quality Control Problems On Your Cleaning Technicians?
Jean Hanson
Episode 89: Do You Blame Quality Control Problems On Your Cleaning Technicians? Isn't it frustrating when a client calls to complain about the quality of cleaning? After all, you take the time to train employees, and you even train your supervisors on managing quality control. So why does it keep happening? If you find yourself blaming your quality control problems on your cleaning technicians, you'll want to watch this video for tips on how to break the cycle. . . . keep reading
Episode 88: Are You Ready For That Large Cleaning Account?
Jean Hanson
Episode 88: Are You Ready For That Large Cleaning Account? Many cleaning business owners call us for advice because they have an opportunity to take on a large cleaning account -- one that is much larger than they're used to. In this video, Jean Hanson and Sharon Cowan discuss the pitfalls of taking on that first large cleaning account and what to be prepared for. Our guest for today's episode is Sharon Cowan, CBSE. . . . keep reading
Cleaning Business Customer Service: Delivering the WOW Factor
Jean Hanson
Cleaning Business Customer Service: Delivering the WOW Factor When it comes to providing customer service in your cleaning business, you want to stand above your competition by giving your clients the WOW factor. There is no excuse for poor customer service, and when you go above and beyond their expectations, you are able to cement your relationship with that customer. Here are the 5 factors that need to be present if you want to WOW your customers. . . . keep reading
Episode 87: Cleaning Business Owners: Protect Yourself from Time Stealers
Jean Hanson
Episode 87: Cleaning Business Owners: Protect Yourself from Time Stealers At seminars inevitably, we see several business owners texting and talking to clients, putting out fires that are going on at their business, and walking out of seminars to take a phone call. If you don't train people how to function in your absence, you allow them to distract you from what you need to accomplish during convention week. In this video, learn how to protect yourself from "time stealers". Our guest for today's episode is Sharon Cowan, CBSE . . . keep reading
The Great Debate: Cleaning vs Hygiene
Jean Hanson
The Great Debate: Cleaning vs Hygiene Did you know that 80% of all common infections are spread through the environment? This means that cold and flu viruses are found in the air, water, food and fomites. What are fomites? They are inanimate objects like desktops, doorknobs, keys, remote controls, and toilet seats, which are involved in disease transmission. . . . keep reading
How to Choose The Right Dusting Tools For Your Cleaning Company
Steve Hanson
How to Choose The Right Dusting Tools For Your Cleaning Company Dusting is a time-consuming task required in any type of facility or residence. So how do you choose the right dusting tool for your cleaning company? Not all dusting equipment is created equal. As with any purchase you make, you get what you pay for. Skimping on your dusting supplies may save you money on your initial purchase, but in the long run you may spend more in labor costs and by having to replace cheaper products more often. . . . keep reading
Video: Production Rates Tracking for Residential Cleaning Companies
Jean Hanson
Video: Production Rates Tracking for Residential Cleaning Companies This is a spreadsheet called "Product Rates Tracking", which can be used by residential cleaning companies to track production rates by home. Simply enter the client name, square footage and the time it takes to clean, and the spreadsheet will calculate your production rate (how many square feet can be cleaned in an hour). There is also a tab for tracking tasks for employees. Simply time up to 3 employees on each task to get the average time it takes for that particular task. . . . keep reading
Episode 86: The Networking Vortex -- The Secret to Successful Networking
Jean Hanson
Episode 86: The Networking Vortex -- The Secret to Successful Networking Networking can be stressful for even the most savvy networkers. We'd like to let you in on a few easy tactics you can use to make networking more fun; including how to use the Networking Vortex at your next networking event. Our guest for this episode is Teresa Thomas, Director of WIN (Women in Networking), in Minneapolis, MN. . . . keep reading
7 Tips for Retaining Home Cleaning Technicians
Jean Hanson
Due to the nature of the house cleaning business, retaining cleaning technicians is tough. Your good employees may be lured away by competitors or leave to take a job in another field that pays more. So how do you keep your good cleaning technicians? This article shares 7 tips on retaining good employees working for your home cleaning company. . . . keep reading
Episode 85: How to Deal With Difficult Situations in Your Cleaning Business
Jean Hanson
Episode 85:  How to Deal With Difficult Situations in Your Cleaning Business As a cleaning business owner you have to deal with difficult situations on a regular basis. Whether it's figuring out how to make an angry customer happy without giving away the farm, or mediating between employees that just can't seem to get along. In this video, "Message Maven" Melissa De Lay helps make the process easier by giving you verbiage you can use and simple strategy changes that can help turn a bad situation into a positive result for all. . . . keep reading
Episode 84: Take "WE" Out Of Your Vocabulary If You Want To Close More Sales In Your Cleaning Company
Jean Hanson
Episode 84: Take "WE" Out Of Your Vocabulary If You Want To Close More Sales In Your Cleaning Company Did you know that "WE" is for selling and "YOU" is for buying? Think about the last time you talked to a cleaning prospect. Did some of your sentences start with; "We do this..." and "We do that..."? When you're talking with prospects, how many times do you think you use the word "WE"? I'm willing to bet more times than you think. In this video I'll share an example for getting rid of "WE" and "I" in your vocabulary and close more sales in your cleaning company. . . . keep reading
Production Rates Tracking Spreadsheet
Production Rates Tracking Spreadsheet This spreadsheet allows you to track and calculate each home's production rate. It also has tabs for tracking task times for up to 3 employees. This will give you a better idea of how long each task takes for your company. . . . keep reading
Cleaning Technician Injuries: Causes and Symptoms
Jean Hanson
Cleaning Technician Injuries: Causes and Symptoms Cleaning technician injuries are a common occurrence in our industry. It's important that we understand the causes and symptoms of injuries so we can make sure that as business owners, we're providing a safe and healthy work environment. . . . keep reading
Episode 83: Disciplining Employees of Cleaning Companies
Jean Hanson
Episode 83: Disciplining Employees of Cleaning Companies Many cleaning company owners and supervisors have never received any formal training on how to discipline employees. In this video, Jean Hanson and Dick Ollek, CBSE, discuss several best practices when it comes to dealing with discipline issues. If you don't follow these recommended practices, you'll likely find your self frustrated and possibly in hot water if you don't pay attention to the legal side of discipline. . . . keep reading
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Advantage Cleaning Services
Almond, NY

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Spotless Spaces, LLC
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