How to start and grow a residential house cleaning business or maid service.How to start and grow a residential house cleaning business or maid service.
HomeContact UsDiscussion ForumsTell a FriendSearchMember Home Page
Here is why YOU should join MyHouseCleaningBiz.com
Member Login
Join Today
Member Comments
Frequently Asked Questions
Guarantee & Refund Policy
Help
Terms of Use
Update My Account
Cancel Membership
Business Resources
Cleaning Success Blog
Free Cleaning Videos
Our RSS Feed
Sample Articles
Service Directory
Tip of the Week
Subscribe to our RSS Feed
Audios for Members
Calculators
Download Library
Image Gallery
Member Blog
Member Profile
Member Video Tutorials
MHCB Discussion Forum
Partner Discounts
Training Videos
Webinars
Article Index
Business Strategies
Cleaning Procedures
Computer and Internet
Customer Relations
Employees
Equipment and Products
Getting Started
Green Cleaning
Most Popular
Pricing and Estimating
Safety
Sales and Marketing
Service Add-ons
All Products
Classes / Webinars
Cleaning Clipart
Consulting
Ebooks / Manuals
Forms
Newsletters
Postcard/Flyer Templates
Training DVD's
Training Programs
About Us
Affiliate Program
Panel of Experts
Privacy Policy
Shipping & Returns

Click to verify BBB accreditation and to see a BBB report.

Training Programs for Home Cleaning Companies

Newsletters for residential cleaning companies

Download Free Marketing Ebooks

Get more client reviews for your cleaning business

Direct Response Marketing Materials

Websites for Cleaning Businesses


Customizable greeting cards

The Janitorial Store

Cleaning for a Reason


Sponge Outlet




home | Tip of the Week
 

House Cleaning Profit Tips Newsletter Archives

Subscribe to our RSS Feed

Sign up for House Cleaning Profit Tips newsletter by entering your name and email address into the form to the right. Every week, House Cleaning Profit Tips subscribers receive a free cleaning tip, technique, or strategy they can use right away to start, grow, or manage their cleaning business.

BONUS! When you sign up for Profit Tips, you'll also receive a FREE EBOOK - Guide to Starting a Successful House Cleaning Business: Everything You Need to Know Before Starting Your Residential Cleaning Business

PLUS! Weekly drawings for a FREE ONE-YEAR MEMBERSHIP to My House Cleaning Biz! Winners are announced in the newsletter, so be sure to check every issue to see if you have been chosen as the winner! NOTE: If you're already a member of My House Cleaning Biz, don't worry, if your email address is chosen just contact us and you'll receive an extra YEAR added to your membership!

House Cleaning Profit Tips: Tip of the Week is provided as a free service by My House Cleaning Biz. There is no charge to receive the weekly tips, and anyone can sign up (members and non-members). To sign up, enter your email address in the sign-up form at the top right.

We value your right to privacy and never sell or share your email address with others. We use a double opt-in method to insure only people that want our emails receive our emails. Unsubscribe instructions are included with every email.

House Cleaning Profit Tips archives are listed below:

Do You Dread It When Your Cleaning Clients Call?
Jean Hanson
If you dread it when your cleaning clients call, then you must be getting more complaints than you'd like. Instead of getting frustrated, look at it as an opportunity to improve your service. . . . keep reading
Interview Questions to Avoid When Hiring Cleaning Company Employees
Jean Hanson
Interview Questions to Avoid When Hiring Cleaning Company Employees Interviewing job applicants for your cleaning business can be a tedious process if you want to find the best candidates. You want to "weed out" the less desirable ones, but this can often be a difficult process. Applicants want to portray themselves in the best possible light, so determining their merits can be a challenge. You may think to yourself that by asking the right questions, you can accomplish this. However, you need to be careful what questions you can ask and what questions to avoid. In these days of strict employment laws and potential legal consequences, it pays to know what questions you can and cannot ask. . . . keep reading
Episode 91: Overwhelmed by Your Cleaning Business? Work Your Way Out, Step-by-Step
Jean Hanson
Episode 91: Overwhelmed by Your Cleaning Business? Work Your Way Out, Step-by-Step Have you ever felt so overwhelmed with all the stuff you've got going on in your cleaning business that you feel like hanging it all up just to get a break? I'm sure we've all felt that way at some point. . . . keep reading
Do You Have A Hard Time Competing Against "Trunk Slammers"?
Jean Hanson
Do You Have A Hard Time Competing Against "Trunk Slammers"? In the residential cleaning industry most of us have heard of non-legitimate services nick-named "trunk slammers". We are talking about those that do not go through the proper legal channels to set up their businesses. They probably didn't register for a business license and don't have any liability insurance, or any other type of insurance for that matter. Yet they hang their shingle with the rest of us and market to our clients and potential clients. The fact is, they will always be there so you need to learn how to deal with them. So what can you do as a legal, licensed and insured cleaning professional? . . . keep reading
Removing Scratches from Stainless Steel Appliances
Steve Hanson
Removing Scratches from Stainless Steel Appliances In a perfect world, all of our stainless steel sinks, counters, and appliances would remain as pristine as the day we bought them. Unfortunately, the real world of abrasive cleaners, scouring pads, pots and pans, and countless other culprits can leave unsightly scratches on stainless steel. One well-meaning scrubbing of a stainless steel sink with an aggressive scrub pad can leave visible scratches. People brushing up against a stainless steel refrigerator can leave unwanted marks. Normal wear and tear can damage even the most well-cared-for stove. Normal cleaners will not remove these scratches, so what can you do? . . . keep reading
Episode 89: Do You Blame Quality Control Problems On Your Cleaning Technicians?
Jean Hanson
Episode 89: Do You Blame Quality Control Problems On Your Cleaning Technicians? Isn't it frustrating when a client calls to complain about the quality of cleaning? After all, you take the time to train employees, and you even train your supervisors on managing quality control. So why does it keep happening? If you find yourself blaming your quality control problems on your cleaning technicians, you'll want to watch this video for tips on how to break the cycle. . . . keep reading
Episode 88: Are You Ready For That Large Cleaning Account?
Jean Hanson
Episode 88: Are You Ready For That Large Cleaning Account? Many cleaning business owners call us for advice because they have an opportunity to take on a large cleaning account -- one that is much larger than they're used to. In this video, Jean Hanson and Sharon Cowan discuss the pitfalls of taking on that first large cleaning account and what to be prepared for. Our guest for today's episode is Sharon Cowan, CBSE. . . . keep reading
Cleaning Business Customer Service: Delivering the WOW Factor
Jean Hanson
Cleaning Business Customer Service: Delivering the WOW Factor When it comes to providing customer service in your cleaning business, you want to stand above your competition by giving your clients the WOW factor. There is no excuse for poor customer service, and when you go above and beyond their expectations, you are able to cement your relationship with that customer. Here are the 5 factors that need to be present if you want to WOW your customers. . . . keep reading
Episode 87: Cleaning Business Owners: Protect Yourself from Time Stealers
Jean Hanson
Episode 87: Cleaning Business Owners: Protect Yourself from Time Stealers At seminars inevitably, we see several business owners texting and talking to clients, putting out fires that are going on at their business, and walking out of seminars to take a phone call. If you don't train people how to function in your absence, you allow them to distract you from what you need to accomplish during convention week. In this video, learn how to protect yourself from "time stealers". Our guest for today's episode is Sharon Cowan, CBSE . . . keep reading
The Great Debate: Cleaning vs Hygiene
Jean Hanson
The Great Debate: Cleaning vs Hygiene Did you know that 80% of all common infections are spread through the environment? This means that cold and flu viruses are found in the air, water, food and fomites. What are fomites? They are inanimate objects like desktops, doorknobs, keys, remote controls, and toilet seats, which are involved in disease transmission. . . . keep reading
How to Choose The Right Dusting Tools For Your Cleaning Company
Steve Hanson
How to Choose The Right Dusting Tools For Your Cleaning Company Dusting is a time-consuming task required in any type of facility or residence. So how do you choose the right dusting tool for your cleaning company? Not all dusting equipment is created equal. As with any purchase you make, you get what you pay for. Skimping on your dusting supplies may save you money on your initial purchase, but in the long run you may spend more in labor costs and by having to replace cheaper products more often. . . . keep reading
Video: Production Rates Tracking for Residential Cleaning Companies
Jean Hanson
Video: Production Rates Tracking for Residential Cleaning Companies This is a spreadsheet called "Product Rates Tracking", which can be used by residential cleaning companies to track production rates by home. Simply enter the client name, square footage and the time it takes to clean, and the spreadsheet will calculate your production rate (how many square feet can be cleaned in an hour). There is also a tab for tracking tasks for employees. Simply time up to 3 employees on each task to get the average time it takes for that particular task. . . . keep reading
Episode 86: The Networking Vortex -- The Secret to Successful Networking
Jean Hanson
Episode 86: The Networking Vortex -- The Secret to Successful Networking Networking can be stressful for even the most savvy networkers. We'd like to let you in on a few easy tactics you can use to make networking more fun; including how to use the Networking Vortex at your next networking event. Our guest for this episode is Teresa Thomas, Director of WIN (Women in Networking), in Minneapolis, MN. . . . keep reading
7 Tips for Retaining Home Cleaning Technicians
Jean Hanson
Due to the nature of the house cleaning business, retaining cleaning technicians is tough. Your good employees may be lured away by competitors or leave to take a job in another field that pays more. So how do you keep your good cleaning technicians? This article shares 7 tips on retaining good employees working for your home cleaning company. . . . keep reading
Episode 85: How to Deal With Difficult Situations in Your Cleaning Business
Jean Hanson
Episode 85:  How to Deal With Difficult Situations in Your Cleaning Business As a cleaning business owner you have to deal with difficult situations on a regular basis. Whether it's figuring out how to make an angry customer happy without giving away the farm, or mediating between employees that just can't seem to get along. In this video, "Message Maven" Melissa De Lay helps make the process easier by giving you verbiage you can use and simple strategy changes that can help turn a bad situation into a positive result for all. . . . keep reading
Episode 84: Take "WE" Out Of Your Vocabulary If You Want To Close More Sales In Your Cleaning Company
Jean Hanson
Episode 84: Take "WE" Out Of Your Vocabulary If You Want To Close More Sales In Your Cleaning Company Did you know that "WE" is for selling and "YOU" is for buying? Think about the last time you talked to a cleaning prospect. Did some of your sentences start with; "We do this..." and "We do that..."? When you're talking with prospects, how many times do you think you use the word "WE"? I'm willing to bet more times than you think. In this video I'll share an example for getting rid of "WE" and "I" in your vocabulary and close more sales in your cleaning company. . . . keep reading
More HeadlinesMore Headlines
 Tip of the Week
House Cleaning
Profit Tips Archive
Follow me on Twitter!
Let's be friends on Facebook!
Let's connect on LinkedIn!
Watch our videos on YouTube!

Training programs, ebooks and more in our Online Store!

Cleaning Business Television

 Discussion Forum
Recent Forum Posts
• Clients: served yourself
• Pets - Breakage Policy
• Cleaning Specifications
• Who should handle mini meetings?
• Which type of vacuum do you use?
• Cancelation Policy
• Do you know what your clients are saying about your cleaning service?
• Prices Increase : For new items in the house
• new vacuum
• Supply questions
 TESTIMONIALS
Here's what our members are saying ...

"I love this site! It really has been helpful to me when I doubt myself about what should I do. It's so nice to get feedback from you."

Anita LaBerge
Quality Cleaning Service
Scarborough, Maine


"Steve - I would like to say thank you for all the the information and suggestions you have provided. I have been in the cleaning industry for many years and find that it is an industry that evolves all the time. There is room for improvements and MyHouseCleaningBiz.com is a good source of resources as well as personal advice. I really appreciate the time you have taken to respond to my questions. Thank you for all your assistance. "

Feria Bilik
Bliss Home Care
Melbourne Australia


"I recently joined as a member and I am very happy with the quality of the resource. The number one thing that has impressed me is the attention that is paid to the content - receiving a personal email in response to a question I posted is a prime example of that! Almost every question in the forum gets answered personally, that's not typical and I want you to know how much I appreciate it. Looking forward to continuing my membership through the life of my company."

Rachel Dory
Nature Maid
Austin, Texas


"Hi Steve, Thank you so much for your extremely helpful site. You and Jean are great people, people! I like the way the site is arranged, just enough info to not be overwhelming and yet plenty of learning material. I have been a member over a month and have really just scratched the surface."

Debbie Ashley
Broom Zoom
Cleaning & Interior
Detail Services
Chickasha, OK


"I am so grateful for this site. I have learned so much and have gained so many valuable forms and documents from you two. God Bless you."

Sekita Haynes
Visions Cleaning
Service, LLC
Sicklerville, NJ


"I just want to say that you guys and specially Jean are just too wonderful to have the site available with so much great info. I have recommended this to a couple of friends and greatly endorse you...thank you for your hard work! The audio info on the downloads are AMAZING!"

Victoria Amador
Tremendous Maid
Jamaica Plain, MD


"MyHouseCleaningBiz.com has helped me tremendously with my business and has saved me hours of work. I'm so blessed to have found you. Thank you for all that you do for small businesses like mine."

Joanie Stewart
Squeaky Clean Housecleaning LLC
Lake Lotawana, MO


"MyHouseCleaningBiz.com has been one of the factors for our success. Not only do we receive thousands of dollars worth of valuable education monthly, but we have access to an entire library full of time saving forms. We are eternally grateful for the value we receive from the Hanson's. We also appreciate the commitment they have made to the industry."

Larado Bulkley
Advantage Cleaning Services
Almond, NY


"I just want to say this membership has been the best money I have spent to help grow my business and be within the law while doing so. So many great tools to download and the sharing of ideas have been very helpful for me . Thank you Steve and Jean for all you do."

Carol Remick
Beeee Clean
Simpsonville, SC


Video Comments


"The resources that MyHouseCleaningBiz.com offers is quality stuff, and because I am just starting off it is something that I refer to weekly. It has been a priceless purchase for me personally, and I expect that I will continue to be an active member for a long time to come."

Wendy Finkbeiner
Spotless Spaces, LLC
Marquette, MI


"Steve - I can't tell you how surprised I was to have you call and help me with my many questions!! I have been so busy with the information you gave me that this was the first chance I had to write. Thank you again for your time, and this great web site. I can't say enough about all the great information and now, the great people too!!"

Jesse Waters
Planet.Green.Clean
Madison, WI