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Finding good cleaning technicians is a huge challenge for cleaning business owners these days. Good, hard-working people are in short supply. But sometimes it's our own fault that we've hired "warm bodies" instead of people we can groom into great employees. keep reading
If you asked an employee at your company what they do they'd probably say something like, "I clean homes", or "I do the bookkeeping", or "I answer the phones." So how do you get your employees to recognize sales opportunities that are right under their noses every day? This article explains a few tips on how to get it done. keep reading
Cleaning technicians are exposed to a variety of conditions that can be detrimental to their health and well being. The cleaning technician's daily activities and surroundings expose them to both environmental and physical risks. These risks can be unhealthy air quality in the customer's residence, outdated and poorly designed tools and equipment, chemical hazards, wet and slippery surfaces, and physically demanding activities to name just a few. keep reading
Should I provide my own cleaning products, supplies, and equipment or should I use my customer's? This is a question often asked by residential cleaning company owners. Professional residential cleaning companies will provided, in most cases, their own cleaning products, supplies and equipment when cleaning their customer's residence. keep reading
Weak links in your house cleaning business not only cause dysfunction among your team, but also cost your company money. Sure, they may show up to work every day, but they may also be undermining your efforts at every turn. You know the ones -- they do just enough work to get by; other employees complain about the "slacker" on their team; they always seem to have a bad attitude. You know who they are... keep reading
Many residential cleaning business owners want to expand into commercial cleaning but don't realize just how different it is from their core business. keep reading
We all know that there is nothing better in business than a customer referral. Creating an effective client referral system to gain new clients is fairly inexpensive and doesn't require a lot of your time. Here are some simple strategies for creating an effective referral system for your cleaning business and improving your bottom line. keep reading
|image1|Are You Hiring "Warm Bodies" Instead of Cleaning Technicians? We know we should take our time to find the right people, but sometimes our growth is out-pacing our ability to find and retain employees. keep reading
Think you don't need to worry about employee turnover? Think again! Whether you have 2 employees or 30+ employees; high turnover can quickly eat up your profits. So what is employee turnover costing your house cleaning business? keep reading
Are you using social media sites or other online sites to recruit new employees? Many are making a big mistake when using social media sites for making hiring decisions. keep reading
Today's back pack vacuums are designed for safety and Ergonomics. Back pack vacuums have greatly increased worker productivity in the cleaning industry. Not only do they increase productivity, they contribute to safety as well. Ergonomics involves making workers comfortable and safe while they work, and most back pack manufacturers are making their vacuums with that in mind. keep reading
Everyone wants more money, and many cleaning business owners believe that money is the only motivation cleaning technicians need to be happy with their job. I mean, let's face it. I'm pretty sure most us have had employees quit because they could make 10 cents an hour more at another job. keep reading
Marketing is hard, isn't it? And it's not getting any easier as fast as things change. What worked just a few short years ago may not work today. If you're tired of struggling with marketing and spending money on hit-or-miss tactics that just don't seem to work, then I'd like to invite you to join us in this one-hour webinar. keep reading
If you've ever heard people referred to as toxic, then you know they're not the sort of people you want to be around. So why in the world would you let toxic cleaning technicians continue working in your company? keep reading
If you dread it when your cleaning clients call, then you must be getting more complaints than you'd like. Instead of getting frustrated, look at it as an opportunity to improve your service. keep reading
Interviewing job applicants for your cleaning business can be a tedious process if you want to find the best candidates. You want to "weed out" the less desirable ones, but this can often be a difficult process. Applicants want to portray themselves in the best possible light, so determining their merits can be a challenge. You may think to yourself that by asking the right questions, you can accomplish this. However, you need to be careful what questions you can ask and what questions to avoid. In these days of strict employment laws and potential legal consequences, it pays to know what questions you can and cannot ask. keep reading