How to start and grow a residential house cleaning business or maid service.How to start and grow a residential house cleaning business or maid service.
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home | Pricing and Proposals
 

Pricing and Proposals

What can make or break a residential cleaning company is pricing each home correctly. Too high of a price and you are most likely going to lose the job, but too low of a price and you will not make any profit. A proper price depends on the type and size of the home, the type of occupants that reside there, and the services you are asked to provide. The articles in this section will help you learn the many factors that go into preparing that successful cleaning proposal, such as:

  • How to handle phone interviews
  • Knowing what questions to ask the homeowner
  • Putting together your cleaning programs
  • Upselling services to new and existing customers
  • and much more!

Should You Charge Your Cleaning Clients A Fee For Last Minute Cancellations Or Lock Outs?
Jean Hanson
Should You Charge Your Cleaning Clients A Fee For Last Minute Cancellations Or Lock Outs? You arrive at the office and Mrs. Smith left a message on your voicemail saying, " I need to cancel today's cleaning -- something came up." Your team is ready to go since Mrs. Smith's house was the first stop, so now they have 2 hours to kill because they can't arrive early at their next home. Now what? . . . keep reading
VIDEO: Residential Cleaning Profitability Calculator Demo
VIDEO: Residential Cleaning Profitability Calculator Demo This is a demonstration of the Residential Cleaning Profitability Calculator. If you own a home cleaning company you need to know if each account is profitable. This calculator helps you do just that! . . . keep reading
CleaningBiz.tv - Episode #17 Why Cleaning Prospects Don't Make a Decision & Efficiency Tips
CleaningBiz.tv - Episode #17
Why Cleaning Prospects Don't Make a Decision & Efficiency Tips In this episode find out why some cleaning prospects don't get back to you with a decision on your proposal and just what you can do about it. . . . keep reading
Effective Strategy For Increasing Prices In Your Home Cleaning Business
Steve Hanson
Effective Strategy For Increasing Prices In Your Home Cleaning Business "I'd love to increase my prices, but how in the world can I do that when the economy is suffering and people can barely afford a cleaning service?" This is a common lament among home cleaning business owners. But if your profits are suffering, you're not doing yourself any favors by ignoring the problem. . . . keep reading
Do You Have A Hard Time Competing Against "Trunk Slammers"?
Jean Hanson
In the residential cleaning industry most of us have heard of non-legitimate services nick-named "trunk slammers". We are talking about those that do not go through the proper legal channels to set up their businesses. They probably didn't register for a business license and don't have any liability insurance, or any other type of insurance for that matter. Yet they hang their shingle with the rest of us and market to our clients and potential clients. The fact is, they will always be there so you need to learn how to deal with them. So what can you do as a legal, licensed and insured cleaning professional? . . . keep reading
VIDEO: How To Determine Man Hours
VIDEO: How To Determine Man Hours This video explains man hours and why you need to know this information for your residential cleaning business. There is a lot of confusion on the topic of man hours, and we have a simple formula to help you figure it all out, plus a simple spreadsheet that can help make it easy for you. The video also explains how man hours affects how you state the hourly rate you charge. If you don't understand this concept, it could be costing you money in lost profit for your business! . . . keep reading
WEBINAR ON CD: Estimating Essentials for Residential Cleaning Services
WEBINAR ON CD: Estimating Essentials for Residential Cleaning Services Stop Losing Money Due to Inaccurate Cleaning Estimates! The Estimating Essentials Webinar for Residential Cleaning companies is now available on CD. Sharon Cowan of Cleaning Business Consulting Group and Steve Hanson of MyHouseCleaningBiz.com are your hosts. The entire estimating and pricing process has an enormous impact on the success of your cleaning company; especially if you're just getting started. Many new cleaning company owners worry that they'll price too high and not get the client, so the temptation is to price low to ensure they'll win the proposal. When it comes to putting together a price for cleaning a home, are you just grasping at numbers? Read more . . . keep reading
AUDIO: Pricing Your Residential Services at Top Dollar
with Debbie Sardone
AUDIO: Pricing Your Residential Services at Top Dollar This is a two-part audio series with Debbie Sardone on how to price your residential cleaning services so you get top dollar. There are 4 key points to pricing your service at top dollar: #1 - Measure it. #2 - Understand your audience and understand the difference between old dirt and new dirt. #3 - Offer options. #4.. . . . keep reading
How to Negotiate Price with Residential Cleaning Customers
Steve Hanson
These days everyone is looking for bargains and it's no different with residential cleaning customers. You're always going to have potential customers try to negotiate their price, so here are a few tips on how to handle the situation: . . . keep reading
How Much Does it Cost to Deliver Your House Cleaning Services?
Steve Hanson
Some of you might have started your house cleaning business because you love to clean. But I'll bet making a profit is just as important to you -- why else would you work so hard to make other people's homes clean? . . . keep reading
Why You Should Charge Extra For First Time Residential Cleaning
Steve Hanson
Why You Should Charge Extra For First Time Residential Cleaning When starting a new residential cleaning account you'll need to explain to your new customer why you charge more for the "first time" cleaning. A first time cleaning of a new residential cleaning account is more like a "spring-cleaning" and needs extra staff time to remove extra soil and build-up . . . keep reading
How Much Time Will It Take To Clean?
Steve Hanson
How Much Time Will it Take to Clean? This is a question that residential cleaning company owners ask themselves all the time. After all, how can you know how much to charge if you don't know how long it takes to clean? . . . keep reading
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