How to start and grow a residential house cleaning business or maid service.
Home | Contact Us | Discussion Forums | Tell a Friend | Search | Member Area
 Join Us
Here is why YOU should join MyHouseCleaningBiz.com
 Membership
Join Today
Member Comments
Help
Our Guarantee
Terms of Use
Update My Account
 Free Resources
Business Resources
Cleaning Success Blog
Our RSS Feed
Sample Articles
Service Directory
Tip of the Week
Subscribe to our RSS Feed
 Member Resources
Audios for Members
Calculators
Download Library
Image Gallery
Member Blog
Member Profile
MHCB Discussion Forum
 Articles
Article Index
Business Strategies
Cleaning Procedures
Computer and Internet
Customer Relations
Employees
Equipment and Products
Getting Started
Green Cleaning
Most Popular
Pricing and Proposals
Safety
Sales and Marketing
Service Add-ons
 Online Store
All Products
Classes / Webinars
Cleaning Clipart
Ebooks / Manuals
Forms
Safety Training Online
Supplies and Equipment
Training DVD's
Training Programs
 About this Site
About Us
Affiliate Program
Panel of Experts
Privacy Policy
Shipping & Returns

Register for the ARCSI & ISSA Convention here


Click to verify BBB accreditation and to see a BBB report.


Websites for Cleaning Businesses


Online Safety Training (OSHA Compliant)





Emails for Small Business with Constant Contact



home | Employees
 

Employees, Human Resources, and Training

Your employees can make or break your cleaning company. Hiring the right employees and training them properly will make sure you get the right employees for the job.

Taking the time to properly interview prospective cleaning employees, doing background checks and providing the right training can give your cleaning company that competitive edge.

Our Employees articles will give you in-depth information on such important areas as:

  • Human Resources
  • Management
  • Training
  • Organization
  • Motivation
  • and More!

Who Is The "Weak Link" In Your House Cleaning Business And What Are You Going To Do About It?
Jean Hanson
Weak links cost your company money. Sure, they may show up to work every day, but they may also be undermining your efforts at every turn. You know the ones -- they do just enough work to get by; other employees complain about the "slacker" on their team; they always seem to have a bad attitude. You know who they are... . . . keep reading
AUDIO: Interview with Kevin Connell, CEO of AccuScreen
AUDIO: Interview with Kevin Connell, CEO of AccuScreen AUDIO: This is a recorded interview with Kevin Connell, CEO and Founder of AccuScreen, the industry leader in employee screening and background checks. Connell is a former Director of the National Association of Professional Background Screeners. He is also a renowned speaker, and has been featured on ABC News, and has been interviewed on more than 60 live talk radio programs. This is a two-part interview, with each part approximately 30 minutes. You'll learn . . . keep reading
Interview Questions to Avoid When Hiring Cleaning Company Employees
Jean Hanson
Interview Questions to Avoid When Hiring Cleaning Company Employees Interviewing job applicants for your cleaning business can be a tedious process if you want to find the best candidates. You want to "weed out" the less desirable ones, but this can often be a difficult process. Applicants want to portray themselves in the best possible light, so determining their merits can be a challenge. You may think to yourself that by asking the right questions, you can accomplish this. However, you need to be careful what questions you ask. In these days of strict employment laws and potential legal consequences, it pays to know what questions you can and cannot ask. . . . keep reading
Are You Ready To Hire Your First Supervisor For Your Cleaning Business? (Part Two)
Sharon L Cowan
Are You Ready To Hire Your First Supervisor For Your Cleaning Business? (Part Two) So how do we find a good supervisor and should we promote from within? There are several qualities which an effective supervisor will possess. The most important is the customer driven philosophy that must flow throughout the entire company. The business owner and the supervisor must be "on the same page" with regards to customer satisfaction and service standards. It is often easier to find someone already within the organization who meets this standard. This person can easily make good decisions based on working knowledge of the company and its service standard. . . . keep reading
Are You Ready To Hire Your First Supervisor For Your Cleaning Business? (Part One)
Sharon L Cowan
Are You Ready To Hire Your First Supervisor For Your Cleaning Business? (Part One) Knowing when you are ready to promote or hire your first supervisor can be a huge step for a cleaning business owner. How do I know if I need to promote or hire a supervisor? Am I taking on more than I can afford financially? Will the supervisor be a "working" supervisor, or merely handle accounts and crews? Where do I find a great supervisor? How much do I pay? What exactly will the supervisor's duties? These are all questions that come into play. Let's start with the "when" part of our question. . . . keep reading
Should You Hire Male House Cleaners?
Jean Hanson
Should You Hire Male House Cleaners? What is your opinion on hiring male house cleaners? Do you hire them? Are your clients accepting of male cleaners? Men and women employees are equally capable of doing outstanding work. However, you need to be aware of putting your employees or your clients in uncomfortable situations. . . . keep reading
OSHA Compliant Online Safety Training
OSHA Compliant Online Safety Training Our sister site, The Janitorial Store and EMPO Corporation proudly bring you the convenience of OHSA Compliant, online safety training. All workplaces have hazards. Employees must be educated--in advance--about the potential hazards in their work environment. Hazardous Communications, also known as Employee Right To Know, covers both identified and potential hazards in the workplace, specifically chemical hazards, physical hazards, noise hazards, and infectious hazards. . . . keep reading
Two Important Questions to Ask Yourself Before Hiring a New Cleaning Employee
Jean Hanson
When hiring a new cleaning employee, many of us have fallen into that old trap of hiring a "warm body" because Sally just quit and Nancy is out sick and "I need someone to do the work - NOW!" . . . keep reading
4 Steps to Successful Training For House Cleaning Employees
Steve Hanson
As a business owner with employees, the proper training and documentation can make or break your business. From the employee's point of view there is a lot of information t . . . keep reading
Do You Have a Confidentiality Statement in Your Cleaning Company Policy Manual?
Jean Hanson
If you have a cleaning company policy manual (and you should), there are many policies you must have outlined in the manual. One of those policies is confidentiality of company information. You need to protect all confidential information from being freely discussed by employees. . . . keep reading
Anatomy of an Accident & the Importance of Personal Protective Equipment (PPE)
Theresa Peterson, owner of Quality Cleaning
The owners of Quality Janitorial were pleased when they finally had built up their business enough to be able to employ others to help to do the cleaning. What they had not considered were all of the ramifications of not having a proper training program in place. Unfortunately they found out rather quickly. . . . keep reading
Hygiene for Commercial and Residential Cleaners
Jean Hanson
Hygiene for Commercial and Residential Cleaners One rather delicate subject you need to address with your cleaning staff is personal hygiene and appearance. Your employees represent your company. They ARE your company in many ways. You want them to present themselves in the best possible light. You can have the quickest, most-efficient, most-thorough cleaner in the world, but if there is an issue with their personal appearance or hygiene, some customers may not want them in their businesses or home. This is particularly true in house cleaning, since one on one contact with the homeowner is likely. However, the same principle applies to commercial cleaning businesses, especially if you employ a day porter. . . . keep reading
Guidelines for Paying Employee Travel Time
Jean Hanson
If you have employees that are traveling between cleaning locations you need to have a company policy for paying travel time. Once you decide on your policy, add it to your employee manual, and then go over it with each employee. Don't let your employees tell YOU how they expect to be paid for traveling. . . . keep reading
Compensation Plans for Residential Cleaning Services
Jean Hanson
Compensation Plans for Residential Cleaning Services One major question that comes up when residential cleaning services are hiring its employees is "How much should I pay them?" Many factors are involved in answering that question, taking into account such factors as geography, demographics, competition, and your marketing strategy, just to name a few. However, one question you need to think about is HOW you determine what to pay your employees. . . . keep reading
Safety Training Program for Residential Cleaners
Safety Training Program for Residential Cleaners Did you know that cleaning companies are one of the businesses fined the most for failing to properly train their employees in regards to safety and hazards on the job? Complying with all of the local, state and federal requirements when it comes to safety training can be a big headache for your residential cleaning company. A small incident can lead to large fines for your company if you don't have a documented employee safety program in place for your cleaning business. The Safety Training for Residential Cleaners Program will provide you with all of the information you need to properly train your employees. . . . keep reading
5 Reasons House Cleaning Team Leaders Fail
Jean Hanson
When it's time to hire a Team Leader for their cleaning business, most owners look to their existing employees. There is usually at least one person who stands out from the rest; they do a great job cleaning, they're dependable, and they go the extra mile for you. . . . keep reading
More HeadlinesMore Headlines
 Tip of the Week
House Cleaning
Profit Tips Archive
First Name:
Primary Email:
Follow me on Twitter!
Let's be friends on Facebook!
Let's connect on LinkedIn!
Watch our videos on YouTube!
 Discussion Forum
Recent Forum Posts
• Need for a better bidding calculator?
• Is your web site making you money?
• Cleaning solar panels
• Incredible Generosity by another member
• An explanation in production Cleaning rates
• "smells like dog" carpet
• How do you feel about becoming certified as a professional company?
• Rules don't apply to them!
• Breakage in client's homes..
• Are you using industry software and if so which one?
 Survey
How many employees do you have?
0
1 - 4
5 - 9
10 - 20
21+

  • Show Survey Results
  • Show All Surveys
  •  TESTIMONIALS
    Here's what our members are saying ...

    Video Comments


    "Every day, sometimes twice a day, I open your website and I'm always finding detailed information I can use in my business. From your Newsletter, Profit Tips (past and present, I now have a binder full), Forms, Books, Discussions, FREE Webinars, Website building advise and assistance, etc., etc, etc. Becoming a member was the best investment ever.

    I have belonged to several organizations and had to travel hundreds of miles to seminars at the cost of several hundred dollars and come away empty-handed with ill prepared instructors, yet here you are with all the information needed at my finger-tips. Thank you, once again Steve and Jean."

    Steve Pierce
    Life Maid Easy LLC
    Vero Beach, FL


    "Steve and Jean - thanks a lot for offering this great resource for folks like me who may not yet be in the business but seriously thinking about entering it. Your materials here are truly a Godsend for me. If it were not for your site, I wouldn't know where else to find reliable and honest information about starting and running this type of business.

    With all the information I have already gotten from this site, I feel confident that I am better prepared to launch my business and that there are people I could turn to and ask whenever I have questions. For that, I truly thank you both."

    Ruben Pifanio
    Sunspark Home Cleaning Service
    Toronto, Canada


    "What a great site! I can easily spend hours and hours reading all the information provided in your site and listening to those valuable audios and yes they are surely beneficial to my running a cleaning business especially since I am only new to the industry. I could highly recommend it not only to my fellow Australians but to everyone in the cleaning industry! Well done Jean & Steve!"

    Charity Mezger
    Home Therapy Cleaning Services
    Geraldton, Australia


    "I really enjoy this site. I have found more things in the last two days than I have from others sites I have been a part of. I love the downloads and how simple they are. I have seen some from other sites that made no sense. You have made my life easier and I do not have to make the forms myself. Way to go!!!"

    Lori of Lori's Cleaning Solutions
    Coatesville PA

     

     


    Cleaning for a Reason


    ICPA - Independent Cleaners Purchasing Alliance