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home | Employees
 

Employees, Human Resources, and Training

Your employees can make or break your cleaning company. Hiring the right employees and training them properly will make sure you get the right employees for the job.

Taking the time to properly interview prospective cleaning employees, doing background checks and providing the right training can give your cleaning company that competitive edge.

Our Employees articles will give you in-depth information on such important areas as:

  • Human Resources
  • Management
  • Training
  • Organization
  • Motivation
  • and More!

Improve Your Own Productivity By Learning to Master Delegation
Improve Your Own Productivity By Learning to Master Delegation I believe in being a life-long learner. One of the things I've been struggling with lately is my own productivity. With all the distractions around me (social media, tons of email, phone calls, etc), I find myself becoming less and less productive. I went in search of a book to help with my productivity problem, and found . . . keep reading
Episode #35 -- The Top Five Interviewing Mistakes Cleaning Business Owners Make
Jean Hanson
Episode #35 -- The Top Five Interviewing Mistakes Cleaning Business Owners Make Is employee turnover getting you down? Are you used to using your gut instinct to make hiring decisions? Unfortunately, gut instinct isn't enough these days. Job hunters know how to play the hiring game so they'll probably tell you what you want to hear unless you know how to avoid these five common mistakes when interviewing job applicants. . . . keep reading
Improve Cleaning Technician Performance With More Effective Performance Reviews
Steve Hanson
In a poll of cleaning business owners, we asked how often they did employee performance reviews. A whopping 29% of employers who responded do not do any performance reviews at all. 24% do them quarterly, 15% every 6 months, 25% annually, and 7% other. . . . keep reading
What It Takes To Stop Cleaning And Get Out Of The Field Once And For All
Jean Hanson
What It Takes To Stop Cleaning And Get Out Of The Field Once And For All Have you ever found yourself wondering why it's so hard to find employees that clean like you do? Do you worry which employee is going to "no show" tomorrow? Have you stopped taking on new clients because you just can't find decent employees and you're too busy cleaning to find the time to hire? Does it feel like for every step forward you take two steps back? If you answered "yes" to these questions, then I'm betting you are also tired of having to be out in the field cleaning every day. After all, how can you possibly grow your business if you are constantly being pulled back out to clean for one reason or another? . . . keep reading
Seminar Recap: Taking Care of Your Most Important Asset: Your People
Jean Hanson
Seminar Recap: Taking Care of Your Most Important Asset: Your People Mary Miller, co-owner of Jancoa Janitorial Services in Ohio shares the four philosophies her company lives by when it comes to taking care of their employees. The results are almost unheard of in the cleaning industry! . . . keep reading
Are You Following the FLSA Guidelines for Employee Uniforms?
Jean Hanson
If you own a cleaning business then you most likely have your employees wear some type of uniform. Providing uniforms can be quite an expense for any size cleaning company, so many employers pass that expense along to the employee. But are you following the FLSA (Fair Labor Standards Act) guidelines for employee uniforms? . . . keep reading
11 Things You Should Never Say When You Fire an Employee
Jeff Haden
11 Things You Should Never Say When You Fire an Employee Plenty of articles focus on making the firing process as easy as possible for a boss who has to terminate an employee. This is not that type of article. When you fire an employee, you only have two goals: 1) Treat the employee as respectfully and humanely as possible, and 2) Protect your business from a legal aspect. Your feelings, while very real -- believe me, I know -- are basically irrelevant, even though the second-worst task a boss has to perform is firing an employee. . . . keep reading
What Cleaning Business Owners Need To Know About "Key Employee" Insurance
What Cleaning Business Owners Need To Know About "Key Employee" Insurance What happens to your company if you were to suddenly die? "Key Employee" insurance insures a company against the "loss" of an employee whose services are critical to the success of the organization and the expense of replacement. This article offers insight into whether or not you should consider purchasing this type of insurance. . . . keep reading
Identifying Employee Performance Problems - Part 2
Jean Hanson
In Part 1 I discussed employees with performance problems and how to identify what kind of problem you're dealing with (capacity, environmental, training, motivational). . . . keep reading
Identifying Employee Performance Problems
Jean Hanson
There's no way around it. Throughout your life as a business owner, you'll have "problem children" as I like to call them. I'm actually talking about employees with performance problems. . . . keep reading
RECORDED WEBINAR: How to Hire *STAR* Employees for Your Cleaning Company
RECORDED WEBINAR: How to Hire *STAR* Employees for Your Cleaning Company "I can't find decent employees!" "Why do employees quit right after I get them hired and trained?" "What does it take to find employees that want to work and do a good job?" If you are struggling to find *STAR* Employees, then this webinar is for you! Also included are the Presentation Notes and several BONUS FORMS that will help you systematize your hiring process . . . keep reading
Are You Posting the Required Workplace Posters at Your Cleaning Business?
Jean Hanson
Are You Posting the Required Workplace Posters at Your Cleaning Business? If you are an employer, then the Department of Labor requires that certain notices be posted in the workplace. Posters must be displayed in a conspicuous place where employees and applicants for employment can see it. You can buy the posters from various companies that sell them but you can also download many of the required posters from the Department of Labor website. This article lists the posters required, and where you can download each poster. . . . keep reading
Episode #18 -- Finding STAR Employees For Your Cleaning Business
Episode #18 -- Finding STAR Employees For Your Cleaning Business In this episode find out why some cleaning prospects don't get back to you with a decision on your proposal and just what you can do about it. . . . keep reading
Team Leader Training Program
Team Leader Training Program The Team Leader Training Program provides practical training for developing supervisory skills. As a business owner, you depend on your team leaders to make sure your company remains the well-oiled machine it was when you were directly supervising the cleaning technicians. In order to do that you must first coach your team leaders on how to be leaders, trainers, evaluators and mentors. Just because they were great at cleaning, doesn't mean they'll make a great team leader. This program is designed to help you, the business owner, groom your best employees for the next step in their career development. . . . keep reading
Leading Your Future. Learn From the Best!
Sharon L. Cowan, CBSE
Leading Your Future. Learn From the Best! There are many things you can do to keep your leadership edge in today's marketplace. The primary responsibility of a business owner and leader of his/her company is keeping up with the ever changing world in which we do business. Leaders are lifelong learners of both technology and world issues. You can never stop learning about our industry and what new advances have arrived to change the way you do business. If you don't stay current about technology and breakthroughs, your competition will soar ahead of you. . . . keep reading
AUDIO: Add Profits to Your Bottom Line by Diversifying Your Services
AUDIO: Add Profits to Your Bottom Line by Diversifying Your Services When times are tough, people cut back, which directly affects your bottom line. That's why NOW is the perfect time to add profitable services to your home cleaning business. Learn the in's and out's of professional carpet cleaning, hard floor care and window washing, including how to choose the right equipment and certification recommendations. This recording is provided by Home Cleaner Magazine. Jean and Steve Hanson, founders of MyHouseCleaningBiz.com filled in for Perry Phillips for this call. . . . keep reading
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