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Audios for Members
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Audio Recordings for Members
Listen to audio recordings on the topics listed below. Check back often as we're always adding new information. The most recent audios are listed below the gray line.
Getting Started in Your Residential Cleaning Business: Step-by-Step
This is a series of short audio recordings that take you step-by-step through the process of starting your business. Some of the topics include deciding on a niche, how to choose a name for your business, getting an EIN number, how to pay taxes, how to set up your company to hire employees and more!
Interviews with Experts
We regularly interview experts in the residential cleaning business. We also look for people who are experts in other areas of business that will be of interest to our members. Check back often as we will be adding to this section of the website regularly.
Telephone Discussion Forums
Join us for the Members Only Telephone Discussion Forums - starting in February 2009.
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AUDIO: Interview with Kevin Connell, CEO of AccuScreen
AUDIO: This is a recorded interview with Kevin Connell, CEO and Founder of AccuScreen, the industry leader in employee screening and background checks. Connell is a former Director of the National Association of Professional Background Screeners. He is also a renowned speaker, and has been featured on ABC News, and has been interviewed on more than 60 live talk radio programs. This is a two-part interview, with each part approximately 30 minutes. You'll learn . . .
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AUDIO: Jumpstart Your Home Cleaning Business: Real Results In Just 90 Days
Whether you're just getting started in business or are a seasoned veteran wanting to increase sales, this recorded call will motivate and inspire you to jumpstart your business TODAY. The call features Jean Hanson and her guest, Perry Phillips, publisher of Home Cleaner Magazine and owner of PerriSparkle Cleaning Services. In October 2009, Perry started a new cleaning service, and in just 90 days he achieved real results from his marketing efforts. Nine months later his company is cleaning 40 homes in his area. Find out how he did it by listening today! . . .
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AUDIO: How To Go From House Cleaner to Business Success Story
This is a recording of a call with Jean Hanson and her guest, Debbie Sardone - How To Go From House Cleaner to Business Success Story - Real help for frustrated owners who want more out of their residential cleaning business. Maid service owner, speaker, writer, and serial entrepreneur, Debbie Sardone, shares how she went from cleaning toilets to growing and managing her million dollar maid service in just seven years! Debbie also shares the number one reason owner-cleaners never get out of the field, and the secret to getting out and staying out forever, so you can grow and manage the business of your dreams. Listen to the recording if you're still cleaning houses and want more from your business! . . .
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AUDIO: Cause Marketing! Doing Good and Doing Well
In this recorded call, learn "How Cleaning for FREE can make a difference in your staff, your heart, and your bottom line". Business coach, million dollar maid service owner, and founder of the national non-profit Cleaning For A Reason, speaks on the practical and financial benefits of corporate giving and social responsibility. Don't miss the great tips on how to get the attention of reporters, how to overcome the fear of talking to the press, and the positive impact cause marketing will have on your employees and bottom line. . . .
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AUDIO: The Magic of Microfiber
This is a recording of a call hosted by Perry Phillips of Home Cleaner Magazine. One of Perry's guests was MyHouseCleaningBiz.com Co-Founder, Steve Hanson. Listen as they discuss the different types of microfiber and wide range of uses when cleaning homes professionally. Also discussed are the difference between good cloths and cheaper versions you will want to stay away from, and how it can increase productivity and the proper way to care for your tools! . . .
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AUDIO: Advanced Vapor Technologies (Rick Hoverson)
Listen as Steve Hanson interviews Rick Hoverson of Advanced Vapor Technologies, manufacturer of steam vapor systems. The MondoVap and VaporJet systems are popular with residential cleaning company owners. Their steamers set the standard for industrial-strength GREEN sanitation. . . .
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AUDIO: Insurance For Your Cleaning Business - What You Need to Know
If you're having a hard time understanding what types of insurance you need for your cleaning business, how much coverage you need to buy, and if there are programs available for smaller sized cleaning companies, then listen to these two informative interviews with Gary Beggs of Valenti Trobec Chandler Insurance Group. . . .
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What Do You Track In Your Cleaning Business?
This is a recording of our monthly member telephone discussion. The topic was What Do You Track In Your Cleaning Business? Some of the topics discussed was tracking customer acquisition cost, lifetime value of a customer, advertising ROI (return on investment), production rates, employee turnover, closing rates, and more! . . .
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Member Discussion: How Can You Become Indispensable to Your Clients?
This month our members discussed, "How can you become increasingly indispensable to your clients and make more profit?" We may not think of ourselves as indispensable, especially in tough economic times when customers dump their cleaning business at the first sign of trouble. But there are things we can do and additional services that we can provide that will make our customers feel as if they can't do without us! Listen as members share their ideas! . . .
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Member Discussion: Plan ahead for seasonal trends and promotions
This is a member discussion on planning ahead for seasonal promotions. Are you planning in advance for seasonal or holiday promotions or does the holiday suddenly creep up and you suddenly realize it's too late to do anything to generate extra business? Do you plan for your promotions in a marketing budget? Listen as members brainstorm ideas and share resources on what works for them. . . .
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AUDIO: Are You Prepared for Tax Time?
This is a telephone discussion that members had at our sister site, The Janitorial Store. Listen as Jean, Steve and fellow members discuss tax time preparation. Some of the topics discussed include: Why you should use bookkeeping software to track your business financials; Do you prepare your own taxes or do you have an accountant?; How often and when you should visit your accountant; Paying Estimated taxes W-2's and other end-of-year forms and reports; Taking advantage of write-off's; Tracking mileage; Employees vs subcontractors . . . .
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AUDIO: What Steps Do You Take To Satisfy An Unhappy Customer?
If a client is unhappy with the cleaning, what steps do you take to satisfy them? Do you go back and re-clean the area? Do you have a time limit on doing this? Do you offer a refund or have a money back guarantee? Listen as Steve and Jean Hanson discuss the strategies cleaning business owners must think about when providing service to customers who are not satisfied with the cleaning. . . .
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Interview with Cathy Green - Upper Crust Maids
Have you ever wanted to find out how other residential cleaning business owners got started in their business and how they managed to grow it successfully without going absolutely crazy in the process? Listen as Steve Hanson interviews Cathy Green of Uppercrust Maids shares her experiences since starting her business in 2007. Her business is doing very well and she has great advice for those just starting out. . . .
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INTERVIEW: John Schwery of Maid Easy Software
This is an audio interview with John Schwery of Maid Easy Software. Listen as John talks about how he got into the residential cleaning business and how the need for management systems paved the way for creating his own customized software solution for his cleaning business. John's software has been in use by maid services all over the country since 1996. . . .
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Safety Discussion with Sharon Cowan, Jean and Steve Hanson
Perry Phillips of Home Cleaner Magazine invited Jean & Steve Hanson of MyHouseCleaningBiz.com and Sharon Cowan of Cleaning Business Consulting Group to discuss the topic of Safety. some of the topics covered in this call include: your responsibility as a cleaning business owner, what lack of attention to safety can cost your business, safety training -- what to discuss and how often, what you need to know about Osha, Right to Know law, and much more! . . .
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Here's what our members are saying ...
"Every day, sometimes twice a day, I open your website and I'm always finding
detailed information I can use in my business. From your Newsletter, Profit Tips
(past and present, I now have a binder full), Forms, Books, Discussions, FREE
Webinars, Website building advise and assistance, etc., etc, etc. Becoming a
member was the best investment ever.
I have belonged to several organizations and had to travel hundreds of miles to
seminars at the cost of several hundred dollars and come away empty-handed with
ill prepared instructors, yet here you are with all the information needed at my
finger-tips. Thank you, once again Steve and Jean."
Steve Pierce
Life Maid Easy LLC
Vero Beach, FL
"Steve and Jean - thanks a lot for offering this great resource for folks
like me who may not yet be in the business but seriously thinking about entering
it. Your materials here are truly a Godsend for me. If it were not for your
site, I wouldn't know where else to find reliable and honest information about
starting and running this type of business.
With all the information I have already gotten from this site, I feel confident
that I am better prepared to launch my business and that there are people I
could turn to and ask whenever I have questions. For that, I truly thank you
both."
Ruben Pifanio
Sunspark Home Cleaning Service
Toronto, Canada
"What a great site! I can easily spend hours and hours reading all the
information provided in your site and listening to those valuable audios and yes
they are surely beneficial to my running a cleaning business especially since I
am only new to the industry. I could highly recommend it not only to my fellow
Australians but to everyone in the cleaning industry! Well done Jean & Steve!"
Charity Mezger
Home Therapy Cleaning Services
Geraldton, Australia
"I really enjoy this site. I have found more
things in the last two days than I have from others sites I have been a part of.
I love the downloads and how simple they are. I have seen some from other sites
that made no sense. You have made
my life easier and I do not have to make the forms myself. Way to go!!!"
Lori of Lori's Cleaning Solutions
Coatesville PA
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