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home | Shipping & Returns
 

Shipping and Return Policy

With the exception of DVD's, we are only able to ship within the continental United States. There will be no shipping charges applied to your order. You must allow 2 weeks for DVD's shipped outside the U.S.

You must give a physical Ship To address. We do not ship to P.O. boxes.

Return Policy:
Customer must contact MyHouseCleaningBiz.com within 10 days of ship date. 

To return merchandise, customer will pay any and all applicable fees including but not limited to, shipping charges and 15% restocking fee. MyHouseCleaningBiz.com will give customer a Return Authorization number and address to ship the merchandise. Merchandise must be shipped back immediately.

Merchandise must be in original packaging and in re-sellable condition.

No Returns Allowed after 10 days of ship date.

A refund will be issued after the returned merchandise has been received, or a replacement will be shipped upon receipt of the returned merchandise.

Note: All equipment sales are final and covered by factory warranties.

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    Here's what our members are saying ...

    "Steve and Jean - thanks a lot for offering this great resource for folks like me who may not yet be in the business but seriously thinking about entering it. Your materials here are truly a Godsend for me. If it were not for your site, I wouldn't know where else to find reliable and honest information about starting and running this type of business.

    With all the information I have already gotten from this site, I feel confident that I am better prepared to launch my business and that there are people I could turn to and ask whenever I have questions. For that, I truly thank you both."

    Ruben Pifanio
    Sunspark Home Cleaning Service
    Toronto, Canada


    "What a great site! I can easily spend hours and hours reading all the information provided in your site and listening to those valuable audios and yes they are surely beneficial to my running a cleaning business especially since I am only new to the industry. I could highly recommend it not only to my fellow Australians but to everyone in the cleaning industry! Well done Jean & Steve!"

    Charity Mezger
    Home Therapy Cleaning Services
    Geraldton, Australia


    "I really enjoy this site. I have found more things in the last two days than I have from others sites I have been a part of. I love the downloads and how simple they are. I have seen some from other sites that made no sense. You have made my life easier and I do not have to make the forms myself. Way to go!!!"

    Lori of Lori's Cleaning Solutions
    Coatesville PA


    "Thank you all, for putting this site together and bringing us such great resources, not only in downloads and information, but in the people resources that you have brought together for us. Keep up the good work!"

    Kathy Miller, Owner
    pour-la-maison.com
    Lakewood CO



    "We are very fortunate to have the resources on this site available to us. I was a business executive for many years and thought I knew it all. Thought starting this business would be a piece of cake. WRONG!!! You guys have been a great source of information and support - better than any site I've seen on any topic."

    Susan Buckley
    Mrs. Green Clean
    Ft. Wright KY