How to start and grow a residential house cleaning business or maid service.How to start and grow a residential house cleaning business or maid service.
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How to start and grow a residential house cleaning business or maid service.

Online Community for starting or growing a residential house cleaning business or maid service.

Do you dream of owning a successful house cleaning business? You've just found THE place for people who are pursuing their dreams of starting and running a successful residential cleaning business or maid service.

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Featured Resources
InspectaHome Mobile App for Residential Cleaning InspectionsInspectaHome Mobile App for Residential Cleaning Inspections
InspectaHome is the mobile app you've been waiting for! Inspecting your residential cleaning accounts has never been easier or more affordable than with the InspectaHome mobile app. Not only can you do inspections for all the cleaning packages you offer but you can create customized inspections such as carpet cleaning, window washing, floor care, etc. -- all for one low price. You won't find another full-featured inspection app of this kind for this price anywhere else. . . . keep reading

Clean Quote App - Now Available on iTunes and Google PlayClean Quote App - Now Available on iTunes and Google Play
FINALLY! The pricing app for residential cleaning that you've been searching for! Pricing your prospects' homes has never been easier and more accurate than with the Clean Quote Mobile App. Not only will you present an accurate price, you'll know that it's priced profitably for YOUR business. You won't find another full-featured app of this kind anywhere else. Available on iTunes and Google Play. Click here to learn more and watch the Video Tutorials. . . . keep reading

DVD: Safety Training for Residential CleanersDVD: Safety Training for Residential Cleaners
The Safety Training for Residential Cleaners is OSHA and GHS Compliant, plus it meets CIMS Certification Requirements. This is a one hour DVD that includes a Safety Exam and Certificate of Completion for each of your employees. GHS training is required for all cleaning technicians by Dec 1, 2013 so don't wait until the last minute to be in compliance! . . . keep reading

DEAL OF THE WEEK! Team Leader Training Program  (PDF Download)DEAL OF THE WEEK! Team Leader Training Program (PDF Download)
The Team Leader Training Program provides practical training for developing supervisory skills. As a business owner, you depend on your team leaders to make sure your company remains the well-oiled machine it was when you were directly supervising the cleaners. In order to do that you must first coach your team leaders on how to be leaders, trainers, evaluators and mentors. This program is designed to help you, the business owner, groom your best employees for the next step in their career development. . . . keep reading

Ebook: Managing Unacceptable Employee Behavior In Your Cleaning BusinessEbook: Managing Unacceptable Employee Behavior In Your Cleaning Business
Jean Hanson
If you are dealing with employee behavior problems, this Ebook is packed with the information you need to start solving the problems and getting your company back on track. Learn how to create a positive work environment; learn how to deal with emotions (from anger to tears); learn verbiage to use with emotional employees; learn corrective action and discipline - the RIGHT way -- and much more! This Ebook is FREE for members. . . . keep reading

NEWSLETTERS for Residential Cleaning CompaniesNEWSLETTERS for Residential Cleaning Companies
MARCH ISSUE NOW AVAILABLE! Sending monthly newsletters is the #1 way to stay in front of your clients and prospects. The best part is, WE do all the work of creating the content! All you have to do is personalize it for your business by adding special offers and company updates. Then take it to your local printer or upload it to an online printer. You can even upload it to your website for online reading. Better Home Living is a 4-page, full color newsletter. You will have it printed on 11x17 paper, folded in half. New issues every month! Order monthly or buy an entire year for a discounted price. Click here to see sample issues. . . . keep reading

Member Profile: Mariam Afrah
Jean Hanson
Member Profile: Mariam Afrah Mariam Afrah formed "MA Supreme Cleaning Service" in 2011. After being recommended by her one client to others, the demand of her services created a good foundation to begin her business. . . . keep reading
Do You Dread It When Your Cleaning Clients Call?
Jean Hanson
If you dread it when your cleaning clients call, then you must be getting more complaints than you'd like. Instead of getting frustrated, look at it as an opportunity to improve your service. . . . keep reading
Member Profile: Sandra Pantoja
Jean Hanson
Member Profile: Sandra Pantoja Sandra Pantoja has turned her cleaning skills into a business. In January of 2015 "Pantoja's Perfect Cleaning" is now open to Residential, and Commercial clients. Hear what Sandra's plans are to grow her newly formed company. . . . keep reading
Interview Questions to Avoid When Hiring Cleaning Company Employees
Jean Hanson
Interview Questions to Avoid When Hiring Cleaning Company Employees Interviewing job applicants for your cleaning business can be a tedious process if you want to find the best candidates. You want to "weed out" the less desirable ones, but this can often be a difficult process. Applicants want to portray themselves in the best possible light, so determining their merits can be a challenge. You may think to yourself that by asking the right questions, you can accomplish this. However, you need to be careful what questions you can ask and what questions to avoid. In these days of strict employment laws and potential legal consequences, it pays to know what questions you can and cannot ask. . . . keep reading
eBook: Price Increase Planning for Home Cleaning Clients
eBook: Price Increase Planning for Home Cleaning Clients In order for your cleaning business to succeed and continue to grow, it's imperative that you measure the profitability of ALL your cleaning clients. This measure of profitability is what will determine what steps you need to take (or not take) concerning clients that are below profitability margins. This Ebook will show you what you need to do to successfully initiate price increases for unprofitable clients. . . . keep reading
Member Profile: Dina Maccarone
Jean Hanson
Member Profile: Dina Maccarone Dina Maccarone has owned and operated D's cleaning Service for over 22 years. Her immediate goal is to engage in a management system to help her overcome a very real dilemma most companies experience. Read more about Dina journey to success. . . . keep reading
Episode 91: Overwhelmed by Your Cleaning Business? Work Your Way Out, Step-by-Step
Jean Hanson
Episode 91: Overwhelmed by Your Cleaning Business? Work Your Way Out, Step-by-Step Have you ever felt so overwhelmed with all the stuff you've got going on in your cleaning business that you feel like hanging it all up just to get a break? I'm sure we've all felt that way at some point. . . . keep reading
Member Profile: Jessie Powers
Jean Hanson
Member Profile: Jessie Powers Dina Maccarone started "More Than a Maid" September 2014. Her company offers a wide variety of customized services - House Cleaning & Housekeeping Services, Professional Home Organizing, Errand Services & Pet/House Sitting. To her surprise the business is quickly growing! . . . keep reading
Do You Have A Hard Time Competing Against "Trunk Slammers"?
Jean Hanson
Do You Have A Hard Time Competing Against "Trunk Slammers"? In the residential cleaning industry most of us have heard of non-legitimate services nick-named "trunk slammers". We are talking about those that do not go through the proper legal channels to set up their businesses. They probably didn't register for a business license and don't have any liability insurance, or any other type of insurance for that matter. Yet they hang their shingle with the rest of us and market to our clients and potential clients. The fact is, they will always be there so you need to learn how to deal with them. So what can you do as a legal, licensed and insured cleaning professional? . . . keep reading
How to Clean Air Vents in Your Clients' Homes and Offices
Steve Hanson
How to Clean Air Vents in Your Clients' Homes and Offices Let's face it, dust gets everywhere. Whether it is at home, in the office, or public places, dust is a fact of life. Frankly, most people don't notice dust until it collects on a surface. No home or building is impervious to dust, as it is composed of the very ordinary common substances that surround us on a daily basis. One area where you will find an accumulation of dust is on the air vents, registers, grates, and diffusers in homes and offices. This article explains how to clean air vents. . . . keep reading
Removing Scratches from Stainless Steel Appliances
Steve Hanson
Removing Scratches from Stainless Steel Appliances In a perfect world, all of our stainless steel sinks, counters, and appliances would remain as pristine as the day we bought them. Unfortunately, the real world of abrasive cleaners, scouring pads, pots and pans, and countless other culprits can leave unsightly scratches on stainless steel. One well-meaning scrubbing of a stainless steel sink with an aggressive scrub pad can leave visible scratches. People brushing up against a stainless steel refrigerator can leave unwanted marks. Normal wear and tear can damage even the most well-cared-for stove. Normal cleaners will not remove these scratches, so what can you do? . . . keep reading
Member Profile: Angelika Quinn
Jean Hanson
Member Profile: Angelika Quinn Angelika Quinn started Cleaning Bees in 2001. Her advice to other Cleaning Business Owners "Work smarter not harder". Excellent philisophy as she plans to implement tools to help her reach goals with in the next year. . . . keep reading
Episode 89: Do You Blame Quality Control Problems On Your Cleaning Technicians?
Jean Hanson
Episode 89: Do You Blame Quality Control Problems On Your Cleaning Technicians? Isn't it frustrating when a client calls to complain about the quality of cleaning? After all, you take the time to train employees, and you even train your supervisors on managing quality control. So why does it keep happening? If you find yourself blaming your quality control problems on your cleaning technicians, you'll want to watch this video for tips on how to break the cycle. . . . keep reading
How to Improve Cleaning Quality With Home Inspections
Jean Hanson
How to Improve Cleaning Quality With Home Inspections Providing your clients with quality cleaning is the foundation of any successful, customer-centered residential cleaning company. Performing home inspections is an important part of the company's quality assurance program since it is what helps an organization achieve its quality objectives; to assure clients that it is positioned to deliver quality services on a regular basis. Home inspections measure and track cleaning services for each client. The company can then see how they are performing and what improvements may need. . . . keep reading
Episode 88: Are You Ready For That Large Cleaning Account?
Jean Hanson
Episode 88: Are You Ready For That Large Cleaning Account? Many cleaning business owners call us for advice because they have an opportunity to take on a large cleaning account -- one that is much larger than they're used to. In this video, Jean Hanson and Sharon Cowan discuss the pitfalls of taking on that first large cleaning account and what to be prepared for. Our guest for today's episode is Sharon Cowan, CBSE. . . . keep reading
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