Team Leader Training Program (PDF Download)
Product Number: team-leader-pdf
PRO Member Price: $57
PREMIUM Members: Do NOT buy this product here! It is FREE for you in the Download Library
Are you tired of promoting employees into team leader positions only to be disappointed by their poor performance? Do you wonder why your best cleaners don't make good supervisors? Wouldn't it be great to have a comprehensive training program that you can use to groom your best employees for supervisory positions as well as provide ongoing training for your current team leaders?
The Team Leader Training Program provides practical training for developing supervisory skills.
As a business owner, you depend on your team leaders to make sure your company remains the well-oiled machine it was when you were directly supervising the cleaners. In order to do that you must first coach your team leaders on how to be leaders, trainers, evaluators and mentors. Just because they were great at cleaning, doesn't mean they'll make a great team leader. This program is designed to help you, the business owner, groom your best employees for the next step in their career development.
The program has 85 pages that are broken down into sections that you can use to train your team leaders over time.
| "I recently downloaded Jean and Steve's Team Leader Training for Residential Cleaners program all I can say is Wow, Wow, Wow!!! Finally I have everything that is in my head and on my computer all in one place & all at the same time. This program will make training my employees a much easier task and I won't have to worry about wondering if I gave everyone the same information ever again. Now all I have to do is to hand each employee a copy, let them read it and then test them on what they retained. Thank you Steve and Jean!" Theresa Peterson
Quality Cleaning, Maid to Order San Francisco, CA |
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Download exerpts of the training program:
Job Safety
Becoming a Good Leader
Table of Contents
ROLE OF THE TEAM LEADER
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Qualities of a Good Team Leader
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Why Do Team Leaders Fail?
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Team Leader Responsibilities
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Communication with Managment
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Cost Control
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Home Security
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Supplies and Equipment
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Legal Responsibilities of Team Leaders
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Job Safety
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Planning and Scheduling
LEADERSHIP
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Becoming a Good Leader
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Improving Personal Weaknesses
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Identifying Cleaning Technician Types
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Communicating With Cleaning Technicians
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Active Listening
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Getting Along With Subordinates
MANAGING EMPLOYEES
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Working Effectively With Cleaning Technicians
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Motivating Cleaning Technicians
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Advancement Opportunities
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Workplace Politics
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Absenteeism and Tardiness
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Cleaning Technician Discipline
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Dealing with Cleaning Technician Personal Problems
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Dealing with Complaints
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Resolving Conflicts
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Introducing Change
HIRING, TRAINING, EVALUATING
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Hiring New Cleaning Technicians
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New Cleaning Technician Orientations and Training
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Training Cleaning Technicians
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Inspecting the Work
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Evaluating Cleaning Technician Performance
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How to Write an Effective Evaluation
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Productivity Studies
PERSONAL HEALTH AND WELL-BEING
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Take Care of Your Health
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Dealing with Stress
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Defensive Driving
ILLNESS AND INJURY ON THE JOB
TEAM LEADER QUIZ
IMPORTANT: The Team Leader Training Program is a downloadable program in PDF format. Right after ordering you'll receive an email with a special link and password to immediately download the program. Simply save it to your computer, print it out, and put it into a 3-ring binder for ease of use.
