Member Profile: Arlene Smith

Member Profile: Arlene Smith

Jean Hanson -

 

Name Arlene Smith
Name of your business: Redlands Cleaning
When did you open your business? 2013
What services do you offer? Residential Cleaning
Professional Home or Office Organizing
Personal Assistant Services
Why did you start the business? I started my own cleaning business because I love to clean of course, and cleaning has always been in my blood. Both my parents were involved in the cleaning industry and growing up I would go with them to the office buildings or homes that they cleaned.
How many people are in your company? 1
What has been the biggest surprise, good or bad, since you started? My biggest surprise was first getting a household Manager position with a high end client and then wrongful termination just recently by that same client.
What is the toughest part of running your business? That I can't seem to find good honest help.
What is the best part of running your business? Meeting new people as well as the end results of my cleaning work and the joy I am able to bring to my clients lives.
Is there anything that you would have done differently? Yes, I would have had a contract signed with a previous client right from the start and would have not hired any help even though at times I felt I needed it I know that I could have done alone.
What is the most important thing you will be adding, doing, changing in the next year for your business? Currently am not sure what lies ahead. My recent termination and losing an employee who I thought I could trust is a real blow to my business because now I have all new planning to do.
Where do you see your business in 2 years, 5 years, and 10 years? Hopefully a lot better than where I am at now which is back to square 1.
What advice could you give others and please don't hold back! Advice? Don't be so trusting in your employees or a client you have been with for a good amount of time make sure you get something in writing from your client as well as your employee.
How do you use MyHouseCleaningBiz.com to help you with your business? Not really sure yet hopefully for some good tips for running a business mostly to make more connections with other business owners in the industry so we could all help each other out and learn from one another.
Is there a specific person or event in your life that made you decide to go into business for yourself? What really inspired me to get started with my own business was the financial situation my family was in. I had already had some experience with cleaning and didn't want to work for anyone else so I started on my own.
Web Site: http://www.redlandscleaning.com
Email Address: redlandscompletecleaning@gmail.com

Cookie Control