Member Profile: Frederick Rollins

Member Profile: Frederick Rollins

Jean Hanson -

Name Frederick Rollins
Name of your business: Rosa's Maid Service
When did you open your business? May 23, 2016
What services do you offer? All cleaning services, power washing, window cleaning,
Why did you start the business? No one likes to clean, most don't want to pay, the industry is booming if you apply good customer service.
How many people are in your company? Between 1 to 4. Trouble keeping good workers
What has been the biggest surprise, good or bad, since you started? High turn over with employees.
What is the toughest part of running your business? Finding and keeping good hard working workers that are young.
What is the best part of running your business? When the client sees the finished product.
Is there anything that you would have done differently? No.
What is the most important thing you will be adding, doing, changing in the next year for your business? Floor scrubbing machines, buffers.
Where do you see your business in 2 years, 5 years, and 10 years? 2019 will be my first year advertising in the phone book. Up until now it has only been word of mouth and I keep a steady supply of clients.
What advice could you give others and please don't hold back! For young people I would say the cleaning industry is a very good industry to get into. Low start up. Two years before I retired from teaching, I began to stock up on mops, buckets, cleaning supplies, and anything else I could use for cleaning. I also began to study the cleaning industry and learning as much as possible about how to clean properly and quickly.
How do you use MyHouseCleaningBiz.com to help you with your business? MHCB has been a big help with paperwork.
School - high school, college, technical school: Masters Degree
What are some of your prior jobs or businesses? Cleaning 4 story library, internet supply company and many local customers just to mention a few.
Is there a specific person or event in your life that made you decide to go into business for yourself? No.
Email Address: [email protected]

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