Recorded Call: Managing Unacceptable Employee Behavior In Your Cleaning Business
Cleaning business owners often have difficulty delivering feedback, criticism or disciplinary action in order to solve unacceptable employee behavior problems effectively.
Most people don't react well to criticism, so some owners completely disengage from addressing the problems due to a dislike of confrontation. Or they may fear the employee will get upset and quit, leaving them short-handed. Avoiding the situation is the worst thing you can do. It can hurt the morale of the rest of the employees and undermine your authority as the business owner. The good news is, it doesn't have to be difficult.
In this call, Jean Hanson, Steve Hanson, and guest Sharon Cowan discuss how to deal more effectively with employees that need extra guidance and feedback. Plus we explain the right way to discipline problem employees.
Approximately 60 minutes.
For more information about dealing with problem employees, download the Ebook: Managing Unacceptable Employee Behavior in Your Cleaning Business
Our guest for this call is Sharon Cowan, CBSE. Sharon offers phone, email and onsite consulting packages available to meet every financial and business need. She can help you achieve success through growth and profit. Learn more at Cleaning Business Consulting Group.
