To run a profitable home cleaning business, top-notch cleaning technicians are a must. Your company's success depends not only on your vision, but on the quality of employees you hire. Encourage your staff to contribute their best work with these eight essential steps....Learn More

If you are a cleaning business owner, effectively managing your employees is a critical part of your job. Your approach to management can significantly influence the way you interact and communicate with your team, which can directly impact the overall success of your business....Learn More

Many cleaning business owners often suffer from employee retention issues, losing staff shortly after onboarding employees. Have you considered the possibility that you might be the problem? Maybe bad management techniques are causing employees to leave, leaving owners frustrated after investing significant time and effort....Learn More

Taking your cleaning business to the next level will mean hiring employees so you can concentrate on growing your business. Don't be afraid to "let go". Hiring employees and delegating responsibilities to others are the steps you need to take if you want to move your business forward....Learn More

Employers must interact with their team and prioritize employee happiness if they want to keep devoted workers in the growing house cleaning sector. Pay a steady and sustainable income, listen to what employees want in terms of engagement and respect, and provide possibilities for advancement through bonuses, training, and promotions. The time and effort spent on happy employees pays off because they are more productive and can attract new customers. The secret to keeping a contented and devoted team is to increase employee engagement....Learn More

It is certainly important that your cleaning technicians are well trained when it comes to cleaning homes. After all, that is the reason your cleaning business was hired. But have you given much thought to how your cleaners communicate with and work around the home owner when they are present during the cleaning? How they interact with clients has an impact on your business image and reputation. Teaching customer relations skills is necessary if you want your employees to understand and respect the customers' home, their personal space and privacy....Learn More

Having systems in place to onboard your employees is one of the most important pieces to a healthy and successful cleaning company. It creates a well organized and thought plan on who you are as a brand and sets the president as to how you conduct business. Employees will often take this as their first real impression of your company. It's important that all employees are trained properly and in the same fashion every single time!...Learn More

Employee turnover is a big problem in the residential cleaning industry, and one that's very costly to employers. In fact, it costs about 20% (or as high as 200%) of an employee's annual salary to replace them. Company owners are always eager to find ways to lower turnover, but many fail to implement one of the simplest solutions--employee appreciation....Learn More

Keeping a good staff for your cleaning company starts with creating your company's culture. Company culture is defined as the set of shared attitudes, values, goals and practices that characterizes an organization. In other words, the way we do things here....Learn More

We have found that effective and comprehensive training leads to cleaner homes, fewer accidents, faster cleaning times, improved employee retention, and a more professional cleaning staff. And training should not end after orientation or the employees' probation period....Learn More

Understanding why a client hires us as home cleaners in the first place is essential for servicing your clients as best as possible. If we can communicate back to them their frustrations, their need for convenience, and build trust behind a brand that truly understands what it's like to be in their shoes, we can surely win more business and retain that business....Learn More

Getting your residential cleaning company started is a great first step in the right direction! Now, let's dig into hiring and retention, as well as dissatisfied customers so that we're prepared when this happens. It's not a matter of 'IF' it happens but rather 'WHEN' it happens....Learn More

Learning how other successful residential cleaning businesses service their clients is key to staying up to par and competitive. Your clients will always shop around to ensure they get their best bang for their buck. This is why it's imperative that you understand the services your competitors are providing and the price point they're in. Learn how to stay competitive here!...Learn More

If you are just beginning your house cleaning business, you may not have considered buying uniforms for your cleaners yet. Or perhaps, you are expanding from 2 or 3 employees to 5 or 6. Is now the time to think about a company uniform?...Learn More

Staffing issues are a national problem; your commercial cleaning business might be having the same struggle. Why it's happening and what are some solutions...Learn More

If you want to improve your hiring skills, you'll want to watch for these red flags when interviewing for house cleaning positions....Learn More

Wondering how to stay fully staffed in your cleaning business? In this post you'll learn how to hire cleaning employees that stay....Learn More

Many cleaning biz owners feel their employees are leaving for more money. But that's not always the case -- even if that's the excuse they give....Learn More

Use a progressive discipline approach when it's time to discipline your cleaning company's employees....Learn More

Not so long ago, you could place an ad for a job opening and receive 20 or more applications. In today's hot job market, however, you may get a half-dozen and lucky if more than one person actually shows for an interview. Now more than ever, commercial cleaning companies must get creative in their recruiting efforts. Here are a few trends to consider if you want to attract more and better applicants the next time you hang the we're hiring- shingle....Learn More

When you have employees, you can expect to deal with unacceptable behavior from time to time. Before you assume that every problem is an employee problem, however, ask yourself whether it might actually be an issue with how you manage. Specifically, do you avoid discussing performance issues until they escalate beyond repair?...Learn More

Even in an industry with a notoriously high turnover rate, it's possible to retain employees for years or decades. An unfortunate downside of developing an experienced team is having more employees reach the top of their pay grade. While it's essential to reward top performers to keep turnover low, the reality is every position has a dollar cap. So what's a cleaning business owner to do?...Learn More

Have you ever considered how profanity at work affects the culture of your cleaning company? Now might be a good time to consider a profanity policy....Learn More

Most people don't value house cleaning technicians. In fact they're often looked down upon as lower class citizens. You know better. How do you value your cleaners?...Learn More

Are you struggling to hire cleaning employees for your cleaning business? Have you tried the traditional methods of networking, and listing your job on job sites but haven't had much luck? Well in this article, you'll learn how to hire cleaning employees for your cleaning business with Facebook....Learn More

Employee turnover can make or break a residential cleaning company. But if you're struggling with costly turnover, what can you do? The most important thing you can do is hire applicants who have a good general attitude. The second most important thing you can do is provide effective, ongoing training....Learn More

Finding and keeping workers is such a challenge in the cleaning industry that it keeps many business owners awake at night. Chief among those worries is how to craft a benefits package that is attractive but not budget-busting. What's nice about PTO is that it empowers employees to divvy up their time off however they see fit. How they use it is not the employer's business....Learn More

You started your cleaning business to help people and to make money, not to hurt someone emotionally and financially. Unfortunately, very few owners end their careers without having to fire at least a few employees. When it becomes clear it's time to let someone go, follow these 10 tips to do so in a way that is both respectful and legal....Learn More

The residential cleaning industry has notoriously high employee turnover rates, which means you've likely had to deal with one or several former employees making unemployment claims. Believe it or not, it's possible to fight these claims--and win....Learn More

Cleaning technicians are on the front lines, interacting with homeowners and serving as the face of a company. They are the most valuable--and most expensive--assets of a cleaning company. That's why an owner has no more important job than finding and recruiting a team of reliable, well-trained cleaning technicians....Learn More