Lockouts and last-minute rescheduling requests can be very expensive for residential cleaning companies. Most home cleaning services have policies in place to cover these types of situations and include this information in their welcome packet to new clients....Learn More

How are you currently quoting those who are looking for your residential cleaning services? Do you keep track of who's calling, what you've discussed, and what you've quoted them in past? Keeping records of what you've charged in the past, how you've quoted, and who you've spoken to is key to you scaling your business. Whether that's a spreadsheet or a software platform, keeping these records will help stay consistent....Learn More

These days, everyone is looking for bargains, and it's no different with providing residential cleaning services. You're always going to have potential customers try to negotiate their- price with you. We've learned a thing or two about negotiating prices with prospects and customers over the years. And we want to share with you some of the low down on low price negotiations....Learn More

Many residential cleaning business owners are under pricing their cleaning services and it's not just the people getting started in the cleaning industry. In this article find out why you're under-pricing your services and how to implement a price increase so all your clients don't jump ship....Learn More

It can be very tempting to trash-talk the other company -- especially when the client starts bad-mouthing them first. And besides, they are the competition, the enemy, your nemesis, right? But it's never a good idea to bad-mouth the competition. This article explains why and how to speak positively in order to promote your home cleaning business....Learn More

Every home cleaning company owner must grapple with how to price their services. Do you choose a number that's a few dollars less than the competition's? Pick one that covers your costs plus a random percentage? Should you just go with your gut or pick a price out of thin air? Learn the three strategies that most commonly serve as the jumping-off point for pricing....Learn More

Chances are you started your house cleaning business because you enjoyed cleaning and decided to turn that passion into a business. And I can bet that you went into it wanting to make a profit and be successful. Why else would you put so much of your time and effort into cleaning other people's homes? Many times new business owners are great at cleaning but no so great when it comes to the business part of it. We are not saying that you need an MBA in order to run a successful cleaning business, but some business wisdom is definitely a must....Learn More

This is a question that residential cleaning business owners ask themselves all the time. After all, how do you know how much to charge if you don't know how much time it will take to clean, right? Think of it this way -- the total time it takes to clean a home is simply adding up the sum of all the individual cleaning tasks that need to be completed. In order to do that; you must first estimate, evaluate, and take into consideration any variables that come into play that may impact those cleaning times. We'll talk variables later on in the article....Learn More

Running a profitable residential cleaning business comes down to getting paid for the services you provide and making a fair profit. If you don't charge extra for the first time residential cleaning, you're most likely lose money....Learn More

Does pricing your home cleaning service feel like target practice? If so, you're not alone. Many cleaning business owners give a price quote and then hope they've hit the bulls-eye with their price. The problem is, the price they quoted is based on a number of things that may not have anything to do with whether or not the job will be profitable - such as fear of push back from the prospect....Learn More

Does pricing your home cleaning service feel like target practice? If so, you're not alone. Many cleaning business owners give a price quote and then hope they've hit the bulls-eye with their price. The problem is, the price they quoted is based on a number of things that may not have anything to do with whether or not the job will be profitable - such as fear of push back from the prospect....Learn More

It's inevitable. At some point cleaning business owners are faced with having to inform their clients of a price increase. As your cleaning business grows, so do your expenses. You're confronted with increasing business expenses such as employee costs, gas, utilities, rent, and so on. As these expenses increase, your profits decrease....Learn More

How do I know how much to charge for my cleaning services? This is a question we get all the time from cleaning business owners. Most people are looking for a ball-park figure, which is just about impossible to give because of the vast number of variables when it comes to cleaning. But you need to start somewhere, and what we recommend is to figure out the hourly rate you need to make and then estimate your time for the cleaning. Let's do a couple examples so we can use price resistance as a gauge to determine if your price is too high or too low....Learn More

In order for your cleaning business to succeed and continue to grow, it's imperative that you measure the profitability of ALL your cleaning clients. This measure of profitability is what will determine what steps you need to take (or not take) concerning clients that are below profitability margins. This Ebook will show you what you need to do to successfully initiate price increases for unprofitable clients....Learn More

In the residential cleaning industry most of us have heard of non-legitimate services nick-named "trunk slammers". We are talking about those that do not go through the proper legal channels to set up their businesses. They probably didn't register for a business license and don't have any liability insurance, or any other type of insurance for that matter. Yet they hang their shingle with the rest of us and market to our clients and potential clients. The fact is, they will always be there so you need to learn how to deal with them. So what can you do as a legal, licensed and insured cleaning professional?...Learn More

Many cleaning business owners call us for advice because they have an opportunity to take on a large cleaning account -- one that is much larger than they're used to. In this video, Jean Hanson and Sharon Cowan discuss the pitfalls of taking on that first large cleaning account and what to be prepared for. Our guest for today's episode is Sharon Cowan, CBSE....Learn More