Customer Relations continued
- Article Dates:
- All Years
- All Months
Displaying Matches 31 thru 42 of 42 Found. FIRSTBACK
Episode 42: How Do You Deal With Cleaning Clients Who Always Ask For More?Do you have cleaning clients that are always asking for more? Most cleaning companies do. We want to make our clients happy so often times we give away these "extras" for free because we feel uncomfortable telling them it will cost them more to receive that service....
Episode 39: Ways to Build Trust in Your Cleaning Company: The Key to Long Term ClientsIt takes a lot of time and effort to get a new client, so once you've got them, it's important to keep them long-term in order to build your business. One of the keys to retaining clients is to build trust. When clients trust you, they'll stay with you long term. This video explains five ways you can build trust with clients....
Building A Referral System For Your Cleaning BusinessCleaning business owners love referrals because it's a quick and easy sell. That's because the prospect is already predisposed to do business with you. In other words, they came to you on the recommendation of someone they know, like and trust. But the problem is, most referrals happen by chance so you can't rely on building your business by word of mouth alone....
Episode 28: Is all the talk about building relationships to build your cleaning business just a bunch of hype?Everyone talks about building relationships to build your cleaning company. But most people don't have the patience to do this. This episode will explain why it's not just a bunch of hype -- it really works!...
Episode 27: What Can We Learn From The Green Bay Packers About Creating A Customer ExperienceThe Green Bay Packers are masters at creating a customer experience for the fans. As cleaning business owners it is our job to do the same for our clients. This video will get you thinking outside the box when it comes to creating that experience for your clients....
Episode 8: Keeping Promises To Your Cleaning CustomersDo you keep your promises to your cleaning customers? Or are you telling them what they want to hear? If it's the latter, beware! This is a sure-fire way to lose clients!...
Should You Accept Credit Cards from Cleaning Customers?As our society is becoming more and more "paperless," there are an increasing number of choices for your cleaning customers to pay their bill. Many people find that writing checks is becoming obsolete in a world of online banking, automatic payments, electronic checks, and debit and credit cards. Even carrying cash with you is becoming less important, as most businesses now accept debit and credit cards right at the checkout counter. What does this mean for you as a business owner? Most people like the convenience of paying with "plastic," but there are distinct advantages and disadvantages for you....
Blogging for Residential Cleaning CompaniesIf you spend anytime on the internet, you've probably come across many blog sites. Teenagers, stay-at-home moms, news agencies, and CEO's of major corporations are all jumping on the blog bandwagon. Find out why your residential cleaning business would benefit from having your very own blog....
PayPal Benefits Residential Cleaning Companies and Their CustomersTaking payments through PayPal can be worthwhile for both you and your residential cleaning customers because it is so easy and convenient to use. In this article, you'll learn step-by-step how to get started with PayPal....
How to Raise Prices in Your Residential Cleaning BusinessYou started your residential cleaning business to make a profit and earn a living. But for most, the tendency in the early years is to undervalue the service by offering low prices just to get the business. If your prices are too low, it's time to raise prices in your residential cleaning business....
Small Touches That Will Make Your Cleaning Company Stand OutPaying attention to these small details will show that your cleaning company cares about its clients. Implement some small touches will make them feel special, happy and satisfied. And we all know that combination makes for a lasting business relationship. These small touches take just a little time, but mean a lot!...
Are you ready to start your residential cleaning service? After your business is set up, your employees are hired and your supplies are purchased, you're ready to sign up clients. Are you prepared to answer those tough questions your clients might ask?...
