Employee Engagement: Why Happy Cleaners are Loyal Cleaners
House cleaning is one of the top industries rapidly expanding in the US today. With rapid expansion comes the need for commercial cleaning companies to hire more employees. However, at the same time, more and more employers have needed help to stay adequately staffed since 2020.
Why is this? The new workforce generation has raised their standard for employment. House cleaning employees are no longer willing to be underpaid, disrespected, or discriminated against. Employers must engage with their team if they want to retain employee loyalty.
Consider why you've left a job or why you've stayed. As a business owner, it can be easy to forget what it was like before you started your business. You'll need to become an employee-focused company to have happy and loyal cleaners.
How Do You Become Employee-Focused?
To become an employee-focused business owner, start by building your employee engagement. If you aren't sure how to engage your employees, start by asking them what kind of engagement they might like. It's not worth your time guessing.
Ask Questions
No one knows what would improve a cleaning employee's experience better than the employees themselves. Let your employees inform you what would make their work experience better. Curate your question to open up a conversation and foster a connection with your employees. Your questions shouldn't be able to be answered with a "yes" or "no."
When asked what employees desire most from employers besides pay, the answer is respect. There are two different kinds of respect: earned and owed. Owed respect is the basic respect that employees deserve for being alive and human. Earned respect is when an employee exceeds expectations and deserves to be recognized for their hard work. Your company culture would benefit from incorporating both of these versions of respect. To be an effective leader, you must also show this respect to your employees.
Be Sustainable
As a society, we are removing towards being more sustainable. Although going green is an important factor, your employees' well-being should be part of your sustainability plan. Pay your employees a consistent and sustainable wage and you will raise retention—people who don't feel value financially will move on to better-paying jobs.
Introduce a bonus system or an annual pay raise as an incentive. Offering room to grow in a company with training and promotional opportunities is another reason employees will feel engaged and stay when you offer a path forward. Employees are happier when they have a purpose in their work and long-term career goals. Whatever you choose to do to engage your employees more, make it sustainable for your business long term.
Why Happy Cleaners are Loyal Cleaners
Happy employees are satisfied with their work. When they are confident with their work, they'll rarely look for work elsewhere. Workers naturally identify themselves with their work; it's only natural since they spend up to 8 hours a day or more doing it.
Investing in happy, loyal employees is worth your time and effort. Satisfied employees generally work harder. Taking more responsibility and listening to feedback comes more easily in an environment where your team sees and appreciates you. Growth reduces turnover; your employees can grow with your company.
Lastly, happy employees mean happy customers. Happy employees work hard and promote your business, bringing you new clients who want to support you and your team. Ensuring a job is done thoroughly is natural for someone who is happy and takes pride in their work. This kind of attitude will make you stand out from the rest of your clients.
Whether you are in the early stages of building your business or a well established owner, this website offers a wealth of in-depth information, resources and training that you won't find anywhere else on the internet. To learn more about building your employee engagement, contact My House Cleaning Biz and start your membership today!
